Logistics Management - March 1, 2004

Two years ago, Boston-based Gillette Co. re-engineered its internal processes and organizational structure to focus on bringing value to its customers. "We oriented ourselves around the 'value chain' that starts and ends with the product on the shelf," says Mike Duffy, Gillette's vice president, North America Value Chain.

• Columns
• Bohman on Pricing
• LTLs want more information on unitized mixed loads
• Byrne on Excellence
• Closing the gap between strategy and results
• Parting Shot
• Why outsourcing isn't always the best answer

• Departments
• Management Update
• Management Update
• New Products
• New Products
• Price Trends
• Price Trends
• Viewpoint
• Innovate to win

• Features
• Global Logistics
• Wanted: Partners in security
• Special Report: 20th Annual Salary Survey
• A little more pay, a lot more work
• Supply Chain Technology
• Three key software trends
• Transportation Spotlight
• By land, rail & sea
• Warehouse and DC
• Who are your workers...really?
• Target zeroes in on import warehouses

• News
• Customs delays requirement to name "actual shipper" for ocean imports
• Freight Forwarders
• Global forwarder network offers shipment monitoring
• Logistics Briefing
• News and Analysis
• Parcel Delivery
• FedEx, UPS tap Postal Service's core competency
• Washington
• DOT index weighs transportation's importance to the economy