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11th Annual Supply Chain Management Software Users Survey: Caution remains

Logistics professionals appear to be enthused by the gradual economic recovery and see the need for improved visibility to better meet new supply chain demands, but they’re still not ready to make the big investments necessary to fully realize those goals.
By Bridget McCrea, Contributing Editor
June 01, 2013

Dwight Klappich, research vice president for Gartner, points out that roughly 75 percent of this year’s respondents represent companies with under $500 million in annual revenues. “This influences the data and should be recognized,” says Klappich, who adds that the study’s 28 percent ERP usage is actually “very low,” and that most medium- to large-sized shippers have selected and are using at least one ERP platform.

Klappich says that our study certainly confirms Gartner’s broader findings that there is currently a mild optimism for investing in SCM technologies. “We found over 80 percent saying that they plan to invest, albeit cautiously, and only 20 said that would freeze spending,” says Klappich, adding that the large number of small firms that responded have skewed the numbers somewhat, both on the ERP and the supply chain planning results.

However, he says the survey’s TMS and optimization results are actually higher than what Gartner has found over the past year. “The TMS number is explainable when you look at the details, because this is spread across a variety of different types of solutions from routing and scheduling to audit and payment,” Klappich adds.

About the Author

Bridget McCrea
Contributing Editor

Bridget McCrea is a Contributing Editor for Logistics Management based in Clearwater, Fla. She has covered the transportation and supply chain space since 1996, and has covered all aspects of the industry for Logistics Management and Supply Chain Management Review. She can be reached at .(JavaScript must be enabled to view this email address).

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