11th Annual Supply Chain Management Software Users Survey: Caution remains
June 01, 2013
Dwight Klappich, research vice president for Gartner, points out that roughly 75 percent of this year’s respondents represent companies with under $500 million in annual revenues. “This influences the data and should be recognized,” says Klappich, who adds that the study’s 28 percent ERP usage is actually “very low,” and that most medium- to large-sized shippers have selected and are using at least one ERP platform.
Klappich says that our study certainly confirms Gartner’s broader findings that there is currently a mild optimism for investing in SCM technologies. “We found over 80 percent saying that they plan to invest, albeit cautiously, and only 20 said that would freeze spending,” says Klappich, adding that the large number of small firms that responded have skewed the numbers somewhat, both on the ERP and the supply chain planning results.
However, he says the survey’s TMS and optimization results are actually higher than what Gartner has found over the past year. “The TMS number is explainable when you look at the details, because this is spread across a variety of different types of solutions from routing and scheduling to audit and payment,” Klappich adds.
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