Subscribe to our free, weekly email newsletter!


2011 Q4Q Winners: FREIGHT FORWARDERS


August 01, 2011


Source: Logistics Management, Peerless Media Research Group

Reining supreme in a volatile market
While international cargo levels certainly improved over the course of 2010, our current reporting finds that the global trading system still seems to be experiencing a high level of volatility region by region.

Over the past 12 months, the world’s freight forwarders witnessed improved business throughout Europe and the U.S., as well as a mini-air-cargo boom across most of the Asia-Pacific region. And, as we roll through the current year, analyst forecasts call for specific areas of improvement that may be reflected in an uneven performance of the overall forwarding industry at the end of 2011.

According to John Manners-Bell, CEO of London-based analyst firm Transport Intelligence (Ti), the recent trends point to improved exports out of the U.S. and Europe, especially Germany, over the next six to 12 months. However, he adds that the Asia-Pacific markets are in for a bit of lull compared to the quick pace the region was on in terms of freight movement in early 2010 when many multinationals were busy restocking or re-locating depleted inventory.

However, Manners-Bell tells Executive Editor Patrick Burnson that he believes that the world’s forwarders are going to start seeing a return to Services pulls in with the top score in “normality” over the coming years with more traditional growth patterns as global markets eventually stabilize. In fact, Burnson digs into Ti’s complete Global Freight Forwarding 2011 report in the September issue of LM.

And while market volatility may still be with us for now, we can report with some assurance that the nine forwarders listed below were able to offer shippers world-class service despite myriad operating challenges.

Leading the category this year is Lynden Air Freight with a 46.54 overall weighted average. While Lynden posted the top score in On-time Performance (11.84), we find that the other top attribute scores were spread all over the board. Kintetsu World Express posted the top mark in Value (10.50); shippers say UPS SonicAir has some of the best IT (8.46); Yusen Logistics lead the way in Customer Service (9.71); while Pilot Freight Services pulls in with the top score in Equipment & Operations (7.98).


2011 Quest for Quality Winners Categories

NATIONAL LTL | REGIONAL LTL | TRUCKLOAD | RAIL/INTERMODAL
OCEAN CARRIERS | 3PL | AIR CARRIERS | FREIGHT FORWARDERS


home page

Subscribe to Logistics Management magazine

Subscribe today. It's FREE!
Get timely insider information that you can use to better manage your
entire logistics operation.
Start your FREE subscription today!

Recent Entries

Last week, the United States Department of Transportation took further steps to address various issues identified in recent train accidents involving crude oil and ethanol shipped by rail. The announcement was made by DOT with other DOT agencies, including the Federal Railroad Administration (FRA) and the Pipeline and Hazardous Materials Safety Administration (PHMSA).

Logistics Management Group News Editor Jeff Berman had an opportunity to interview Derek Leathers, President and Chief Operating Officer of Werner Enterprises, at this month's NASSTRAC Shippers Conference and Transportation Expo in Orlando. They discussed various aspects of the truckload market, including prices, fuel, and regulations.

During this webcast our presenters will apply the findings of the 23rd Annual Trends & Issues in Transportation and Logistics Study to the world of shipper-carrier decision making. They'll examine the primary aspects that will influence the future direction for shipper-carrier decision-making.

For February, the month for which most recent data is available, the SCI dropped to -1.0 from January’s 2.6, with FTR explaining that the short term positive impact from one-time adjustments for rapidly dropping diesel prices and the suspension of the 2013 motor carriers hours-of-service expires later this year.

Seasonally-adjusted (SA) for-hire truck tonnage in March was up 1.1 percent on the heels of a revised 2.8 percent (from 3.1 percent) February decline, with the SA index at 133.5 (2000=100). This is off 0.3 percent from the all-time high for the SA of 135.8 from January 2015 and is up 5 percent annually.

Comments

Post a comment
Commenting is not available in this channel entry.


© Copyright 2015 Peerless Media LLC, a division of EH Publishing, Inc • 111 Speen Street, Ste 200, Framingham, MA 01701 USA