2011 Q4Q Winners: NATIONAL LTL

When all is said and done, history may reveal that the Great Recession was cruelest to the carriers that make up the national less-than-truckload (LTL) category. As our John Schulz has been reporting over the past year, the overall LTL market has been less than profitable for many of the top carriers in this $27.5 billion sector, which has been plagued by overcapacity, high overhead costs, and staggering losses from its largest players.

By ·


Source: Logistics Management, Peerless Media Research Group

Tough road to the top
When all is said and done, history may reveal that the Great Recession was cruelest to the carriers that make up the national less-than-truckload (LTL) category. As our John Schulz has been reporting over the past year, the overall LTL market has been less than profitable for many of the top carriers in this $27.5 billion sector, which has been plagued by overcapacity, high overhead costs, and staggering losses from its largest players.

Our daily coverage of the market reveals that parent companies of the two largest national, unionized LTL carriers—YRC Worldwide and Arkansas Best Corp.—continue to bleed red ink even as the U.S. economy maintains a slow and sluggish recovery. As shippers will read in this month’s news section, however, there may be some light at the end of the tunnel for YRC as the ailing carrier has completed a new $500 million restructuring that includes a new $400 million lending agreement.

But while it’s been tough going, the eight carriers on our list below have received word that shippers believe their service is second to none despite myriad operating challenges. In the National LTL category we find FedEx National LTL (45.83) and Con-way Freight (44.18) taking highest honors this year. As it did last year, FedEx National just slightly edged by Con-way in every attribute category to post the highest weighted average.

In the Multiregional LTL category, we find that FedEx Freight (47.15), Old Dominion Freight Line (44.32), and UPS Freight (43.98) ring in as repeat winners this year in the same order as the 2010 results. Estes Express Lines (43.21) joins the list this year after missing the cut in 2010.

It was nearly a toss up in this year’s Surface Package category. In perhaps one of the closest categories we measure, FedEx Ground (49.67) and UPS (49.51) came in above the weighted average. FedEx took top marks in Value and Customer Service, while UPS posted highest scores in On-time Performance, IT, and Equipment & Operations.


2011 Quest for Quality Winners Categories

NATIONAL LTL | REGIONAL LTL | TRUCKLOAD | RAIL/INTERMODAL
OCEAN CARRIERS | 3PL | AIR CARRIERS | FREIGHT FORWARDERS


home page


Subscribe to Logistics Management Magazine!

Subscribe today. It's FREE!
Get timely insider information that you can use to better manage your entire logistics operation.
Start your FREE subscription today!

Latest Whitepaper
Six Ways Cloud ERP Supports Rapid Innovation
Kenandy is a new approach to ERP that lets you and your team focus on driving innovation, creating new product lines, and expanding your customer base even as you improve your business operations.
Download Today!
From the November 2016 Issue
The third time is the charm for this U.S. manufacturer on the hunt for a third-party logistics (3PL) provider that could successfully combine transportation services and technology capabilities under one roof.
Warehouse & DC Operations Survey: Ready to confront complexity
2016 Quest for Quality Awards Dinner
View More From this Issue
Subscribe to Our Email Newsletter
Sign up today to receive our FREE, weekly email newsletter!
Latest Webcast
Best Practices: How to Efficiently Leverage APIs to Increase Your Net Income
Both legacy and modern technology leaders agree that leveraging API connectivity is critical in keeping up with the pace of a world that demands not only speed and agility, but also a deep level of visibility. During this session a panel of technology and industry experts discuss impact APIs can have on annual net income and market capitalization.
Register Today!
EDITORS' PICKS
Logistics Management’s Top Logistics News Stories 2016
From mergers and acquisitions to regulation changes, Logistics Management has compiled the most...
Making the TMS Decision: Ariens Finds Just the Right Fit
The third time is the charm for this U.S. manufacturer on the hunt for a third-party logistics (3PL)...

Motor Carrier Regulations Update: Caught in a Trap
The fed is hitting truckers with a barrage of costly regulations in an era of scant profits....
25th Annual Masters of Logistics
Indecision revolving around three complex supply chain elements—transportation, technology and...