2011 Q4Q Winners: NATIONAL LTL

When all is said and done, history may reveal that the Great Recession was cruelest to the carriers that make up the national less-than-truckload (LTL) category. As our John Schulz has been reporting over the past year, the overall LTL market has been less than profitable for many of the top carriers in this $27.5 billion sector, which has been plagued by overcapacity, high overhead costs, and staggering losses from its largest players.

By ·


Source: Logistics Management, Peerless Media Research Group

Tough road to the top
When all is said and done, history may reveal that the Great Recession was cruelest to the carriers that make up the national less-than-truckload (LTL) category. As our John Schulz has been reporting over the past year, the overall LTL market has been less than profitable for many of the top carriers in this $27.5 billion sector, which has been plagued by overcapacity, high overhead costs, and staggering losses from its largest players.

Our daily coverage of the market reveals that parent companies of the two largest national, unionized LTL carriers—YRC Worldwide and Arkansas Best Corp.—continue to bleed red ink even as the U.S. economy maintains a slow and sluggish recovery. As shippers will read in this month’s news section, however, there may be some light at the end of the tunnel for YRC as the ailing carrier has completed a new $500 million restructuring that includes a new $400 million lending agreement.

But while it’s been tough going, the eight carriers on our list below have received word that shippers believe their service is second to none despite myriad operating challenges. In the National LTL category we find FedEx National LTL (45.83) and Con-way Freight (44.18) taking highest honors this year. As it did last year, FedEx National just slightly edged by Con-way in every attribute category to post the highest weighted average.

In the Multiregional LTL category, we find that FedEx Freight (47.15), Old Dominion Freight Line (44.32), and UPS Freight (43.98) ring in as repeat winners this year in the same order as the 2010 results. Estes Express Lines (43.21) joins the list this year after missing the cut in 2010.

It was nearly a toss up in this year’s Surface Package category. In perhaps one of the closest categories we measure, FedEx Ground (49.67) and UPS (49.51) came in above the weighted average. FedEx took top marks in Value and Customer Service, while UPS posted highest scores in On-time Performance, IT, and Equipment & Operations.


2011 Quest for Quality Winners Categories

NATIONAL LTL | REGIONAL LTL | TRUCKLOAD | RAIL/INTERMODAL
OCEAN CARRIERS | 3PL | AIR CARRIERS | FREIGHT FORWARDERS


home page


Subscribe to Logistics Management Magazine!

Subscribe today. It's FREE!
Get timely insider information that you can use to better manage your entire logistics operation.
Start your FREE subscription today!

Latest Whitepaper
The View from the New “Single Window”
The single window, officially known as the "International Trade Data System," operates via the Customs and Border Protection (CBP) agency's Automated Commercial Environment (ACE) platform, and serves as a single point of contact for all trade filings.
Download Today!
From the March 2017 Issue
WMS vendors are stepping up to the plate and developing functionalities and solutions that meet the complex needs of today’s companies. Our top analysts take a peek into these developments and discuss the DC of the future and the software that will support it.
5 Supply Chain Trends Happening Now
2017 Warehouse/DC Equipment Survey: Investment up as service pressures rise
View More From this Issue
Subscribe to Our Email Newsletter
Sign up today to receive our FREE, weekly email newsletter!
Latest Webcast
2017 Trucking Regulations & Infrastructure Update
In this session our panel brings shippers up to date on the state of transportation regulations. Discussion will revolve around regulatory reform, aspects of the federal highway bill and what the transportation landscape looks like in the early days of the Trump administration.
Register Today!
EDITORS' PICKS
LM Exclusive: Major Modes Join E-commerce Mix
While last mile carriers receive much of the attention, the traditional modal heavyweights are in...
ASEAN Logistics: Building Collectively
While most of the world withdraws inward, Southeast Asia is practicing effective cooperation between...

2017 Rate Outlook: Will the pieces fall into place?
Trade and transport analysts see a turnaround in last year’s negative market outlook, but as...
Logistics Management’s Top Logistics News Stories 2016
From mergers and acquisitions to regulation changes, Logistics Management has compiled the most...