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Quest for Quality Awards: FREIGHT FORWARDERS


August 27, 2010
NATIONAL LTL | REGIONAL LTL | TRUCKLOAD | RAIL
OCEAN CARRIERS | 3PL | AIR CARRIERS | FREIGHT FORWARDERS
 Airfreight forwarders
 
On-time
performance
Value
Information
technology
Customer
Service
Equipment
& operations
Weighted
score
BDP International
12.16
9.51
5.18
6.48
4.05
37.38
Pilot Freight Services
11.75
9.57
4.92
6.75
3.88
36.87
UPS SonicAir
12.39
8.91
5.04
6.48
3.92
36.75
Lynden Air Freight
12.12
8.97
4.83
6.48
3.84
36.24
FedEx Trade Networks
11.59
8.59
5.26
6.44
3.99
35.87
UTi Worldwide
11.28
8.73
4.60
6.43
3.91
34.95
Nippon Express USA
11.05
8.42
4.43
6.04
3.70
33.63
Kintetsu World Express
10.39
8.62
4.31
6.25
3.67
33.24
AIT Worldwide Logistics
11.03
8.42
3.94
6.16
3.20
32.74
Expeditors Intl. Express
8.21
7.50
6.89
4.61
5.57
32.77
AVERAGE
10.42
8.22
4.43
5.84
3.51
32.42
 
Source: Logistics Management, Peerless Media Research Group
All scores are weighted. Weighted scores are determined by multiplying the average raw scores by the average importance of each attribute (1 = least important; 5 = most important).

NATIONAL LTL | REGIONAL LTL | TRUCKLOAD | RAIL
OCEAN CARRIERS | 3PL | AIR CARRIERS | FREIGHT FORWARDERS

 
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