Quest for Quality Awards: TRUCKLOAD

                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                         

NATIONAL LTL | REGIONAL LTL | TRUCKLOAD | RAIL   OCEAN CARRIERS | 3PL | AIR CARRIERS | FREIGHT FORWARDERS
Industrial and heavy-haul carriers
	On-time   performance	Value	Information   technology	Customer   Service	Equipment   & operations	Weighted   score
Mullen Trucking	10.80	9.62	3.20	6.96	5.06	35.64
Prime, Inc	10.38	8.02	3.60	6.77	5.56	34.33
Roehl Transport	10.35	8.46	3.28	6.63	5.59	34.30
Tri-State Motor Transit	10.80	8.33	3.20	6.53	5.18	34.03
Landstar Carrier Group	10.00	8.26	3.49	6.53	5.31	33.59
AVERAGE	10.01	7.97	3.30	6.34	5.25	32.87
Dry freight carriers
	On-time   performance	Value	Information   technology	Customer   Service	Equipment   & operations	Weighted   score
USF Glen Moore	11.25	8.72	3.54	6.92	5.26	35.69
CRST Van Expedited	10.88	8.94	3.34	6.55	5.19	34.89
Heartland Express	10.80	7.86	3.57	6.54	5.52	34.30
Con-way Truckload Svcs.	10.54	7.92	3.61	6.64	5.41	34.12
Landstar Carrier Group	10.89	8.06	3.26	6.58	5.33	34.11
Crete Carrier Corp.	9.79	7.74	3.45	6.25	5.30	32.53
AVERAGE	9.88	7.72	3.38	6.20	5.11	32.28
Expedited motor carriers
	On-time   performance	Value	Information   technology	Customer   Service	Equipment   & operations	Weighted   score
Pitt Ohio Express	11.57	9.20	3.93	7.21	5.65	37.56
FedEx Custom Critical	12.28	7.35	4.30	7.34	5.91	37.19
A.Duie Pyle, Pyle Priority	11.42	8.79	3.69	7.08	5.70	36.68
USF Holland	11.25	9.13	3.67	6.51	5.57	36.13
UPS	10.75	8.35	4.06	6.46	5.71	35.33
Landstar Express America	11.33	7.89	3.52	6.70	5.79	35.23
OD Expedited	10.29	8.33	3.96	7.11	5.41	35.08
AVERAGE	10.80	8.24	3.80	6.63	5.48	34.96
Bulk motor carriers
	On-time   performance	Value	Information   technology	Customer   Service	Equipment   & operations	Weighted   score
Ruan Transport	11.14	8.63	3.58	6.90	5.80	36.07
Trimac Transportation	11.08	8.25	3.45	7.14	5.84	35.75
Groendyke Transport, Inc.	11.00	8.22	3.40	6.16	5.18	33.96
Prime, Inc.	10.21	7.97	3.63	6.47	5.66	33.94
Bulkmatic Transport	10.42	8.27	3.20	6.34	5.55	33.78
Superior Carriers	10.80	7.14	3.43	6.84	5.26	33.46
AVERAGE	10.30	7.92	3.37	6.34	5.37	33.31
Household goods and high-value goods carriers
	On-time   performance	Value	Information   technology	Customer   Service	Equipment   & operations	Weighted   score
United Van Lines	11.14	8.02	3.82	7.41	6.22	36.62
Allied Van Lines	10.76	8.24	3.27	7.04	5.70	35.01
Suddath Companies	10.50	8.63	3.73	6.77	5.37	35.00
Atlas Van LInes	10.69	8.46	2.97	7.04	5.59	34.74
AVERAGE	10.33	8.01	3.36	6.92	5.59	34.21
Source: Logistics Management, Peerless Media Research Group   All scores are weighted. Weighted scores are determined by multiplying the average raw scores by the average importance of each attribute (1 = least important; 5 = most important).
NATIONAL LTL | REGIONAL LTL | TRUCKLOAD | RAIL   OCEAN CARRIERS | 3PL | AIR CARRIERS | FREIGHT FORWARDERS
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