Subscribe to our free, weekly email newsletter!


29th Annual Quest for Quality Awards: Freight Forwarders keeping pace

Global manufacturing and retail shippers now have their eyes firmly fixed on the tentative economic condition of Europe, attempting to calculate the eventual impact the situation will have on supply chain operations in the region and the rest of the world.
By Michael Levans, Group Editorial Director
August 01, 2012

image
In a recent report from Panjiva, an online data source covering global supplier and manufacturer operations, U.S.-bound waterborne shipments, which fell 2 percent from April to May, posted a 2 percent gain from May to June. According to analysts at the firm, shipments for the first six months of the year are up 5 percent. “Relatively speaking, the numbers are holding up reasonably well,” Panjiva CEO. Josh Green recently told LM. “And considering the economic headwinds we’re facing, we’ll take it.”

And while Europe’s various economic challenges are not having a direct impact on the U.S. just yet, Green cautions that if the uncertainly continues it will most likely begin to impact trade flows across multiple geographies—adding yet another layer of complexity to global logistics management.

For global shippers, these ongoing economic issues, along with new trade agreements and increasingly complicated export policies, have forced them to become increasingly reliant on freight forwarding market leaders for most of their expanding global distribution needs—and that reliance on proven providers is not likely to end any time soon.

One thing is for sure, the nine freight forwarders listed below have certainly proven themselves in the eyes of LM readers in terms of service reliability over the past 12 tumultuous months. In fact, the overall weighted average score of 44.57 is up more then 2 points over 2011 results, signaling that global shipper satisfaction has improved.

Posting the highest score in the category this year is Pilot Freight Services with an impressive 49.99. Pilot put up top marks in Value (10.62), Customer Service (10.55), and Equipment & Operations (8.43). AIT Worldwide Logistics posted the top score in On-time Performance (12.38), while Expeditors International of Washington was called out as tops in Information Technology (8.17).


2012 Quest for Quality Winners Categories

NATIONAL LTL | REGIONAL LTL | TRUCKLOAD | RAIL/INTERMODAL
OCEAN CARRIERS | PORTS | 3PL | AIR CARRIERS | FREIGHT FORWARDERS


home page

2012 Quest for Quality Freight Forwarders Sponsor

Freight forwarders - Winner

About the Author

image
Michael Levans
Group Editorial Director

Michael Levans is Group Editorial Director of Peerless Media’s Supply Chain Group of publications and websites including Logistics Management, Supply Chain Management Review, Modern Materials Handling, and Material Handling Product News. He’s a 23-year publishing veteran who started out at the Pittsburgh Press as a business reporter and has spent the last 17 years in the business-to-business press. He’s been covering the logistics and supply chain markets for the past seven years. You can reach him at .(JavaScript must be enabled to view this email address)


Subscribe to Logistics Management magazine

Subscribe today. It's FREE!
Get timely insider information that you can use to better manage your
entire logistics operation.
Start your FREE subscription today!

Recent Entries

While the economy has seen more than its fair share of ups and downs in recent years, 2014 is different in that it could be the best year from an economic output perspective in the last several years. That outlook was offered up by Rosalyn Wilson, senior business analyst at Parsons, and author of the Council of Supply Chain Management Professionals (CSCMP) Annual State of Logistics Report at last week’s CSCMP Annual Conference in San Antonio.

Matching last week, the average price per gallon of diesel gasoline dropped 2.3 cents, bringing the average price per gallon to $3.755 per gallon, according to the Department of Energy’s Energy Information Administration (EIA).

A number of key topics impacting the freight transportation and logistics marketplace were front and center at a panel at the Council of Supply Chain Management Annual Conference in San Antonio last week.

The relationships between third-party logistics (3PL) service providers and shippers are seeing ongoing developments due in large part to the continuing emergence and sophistication of omni-channel retailing. That was one of the key findings of The 19th Annual Third-Party Logistics Study, which was released by consultancy Capgemini Group, Penn State University, and Korn/Ferry International, a global talent advisory firm.

Optimism in the form of increasing profits was a key takeaway in the Annual Survey of Third-Party Logistics (3PL) CEOs, released earlier this week at the Council of Supply Chain Management Professionals (CSCMP) Annual Conference in San Antonio.

Comments

Post a comment
Commenting is not available in this channel entry.


© Copyright 2013 Peerless Media LLC, a division of EH Publishing, Inc • 111 Speen Street, Ste 200, Framingham, MA 01701 USA