Subscribe to our free, weekly email newsletter!


29th Annual Quest for Quality Awards: Ocean carrier’s lead the way on the water

Unlike their brethren on the highways, ocean carriers will not be reporting capacity restraint issues from their unique position on the high seas over the next 12 months.

August 01, 2012

image
As Executive Editor Patrick Burnson reported last month in our expansive State of Logistics Report (logisticsmgmt.com/sol2012), nearly 60 new vessels of at least 10,000 twenty-foot equivalent units (TEUs) are being staged for deployment.

In the meantime, LM has been reporting that the active global ocean cargo container fleet has grown by 2 percent so far in 2012, and analysts feel that it will expand more than 7 percent by the end of this year. With this news, ocean carrier analysts will now be looking closely to see if the buying spree of last year will pay off. “Most indicators reveal that overspending and rate cutting to win market share proved to be profoundly damaging strategies for all but a few ocean carriers,” reported Burnson.

Well, the 13 carriers listed below have certainly seen their way through the fog of their recession strategies in terms of service performance in the eyes of LM readers. In fact, we’re happy to report that the overall weighted average jumped up 2.7 points, signaling a slightly more satisfied shipper base.

Horizon Lines posted an impressive 50.02 overall weighted score, a category high this year and a whopping 6.73 jump from its overall score in 2011. Horizon got there by posting a top mark in Customer Service (10.57). On Horizon’s heels are Seaboard Marine (49.78) and Evergreen Line (49.13). Seaboard posted the best scores in On-time Performance (12.14) and Value (10.82) and makes it back to the winner’s podium after missing the cut in our 2011 survey.

Crowley Liner Services put up the top mark in Equipment & Operations this year (10.00), while Maersk Line posted the highest score in Information Technology (8.41). Along with Seaboard, LM readers welcomed MOL (47.15) and Hamburg-Sud (46.54) back to the podium this year after those carriers missed the cut in our 2011 survey.


2012 Quest for Quality Winners Categories

NATIONAL LTL | REGIONAL LTL | TRUCKLOAD | RAIL/INTERMODAL
      OCEAN CARRIERS | PORTS | 3PL | AIR CARRIERS | FREIGHT FORWARDERS


home page

2012 Quest for Quality Ocean Carrier Winners

Air Cargo by Southwest Airlines-Same Day Cargo and FreightAPL provides customers around the world with container transportation services through a network combining high-quality intermodal operations with state-of-the-art information technology. More About APL

Subscribe to Logistics Management magazine

Subscribe today. It's FREE!
Get timely insider information that you can use to better manage your
entire logistics operation.
Start your FREE subscription today!

Recent Entries

Largely feeling the effects of the recently resolved West Coast ports labor disruption, railroad and intermodal volumes in February were down annually, according to data released by the Association of American Railroads (AAR) this week.

The year 2015 marks a major milestone for the industry, MHI is celebrating its 70th anniversary at ProMat 2015, held March 23-26, 2015.

While the Federal Motor Carrier Safety Administration has made strides in regards to better oversight of motor carriers through its Compliance, Safety, Accountability (CSA) and chameleon vetting safety programs, there is room for improvement for it to improve its oversight to better target high-risk carriers. That was the thesis of a report released this week by the United States General Accountability Office

With an eye on capitalizing on future trade and commerce growth in South Asia, express delivery and logistics services provider DHL today rolled out its plans to build an $85 million EUR ($93 million USD) DHL Express South Asia Hub, which will be a 24-hour express hub facility within the Changi Airfreight Center at the Singapore Changi Airport.

While the Federal Railroad Administration (FRA) has long stated its goal of having Positive Train Control (PTC) technology installed on 40 percent of its network by December 31, 2015, railroad industry stakeholders have repeatedly stated that reaching that deadline would be a stretch. It now appears that the railroad sector has some members of Congress sharing the same line of thought with legislation rolled out this week that pledges to extend the PTC deadline to 2020.

Comments

Post a comment
Commenting is not available in this channel entry.


© Copyright 2015 Peerless Media LLC, a division of EH Publishing, Inc • 111 Speen Street, Ste 200, Framingham, MA 01701 USA