29th Annual Quest for Quality Awards: Ports’ top gateways for service
Due to the critical role our nation’s gateways play in the growth of global trade, the staffs of Peerless Research Group (PRG) and Logistics Management felt the need to bring the Ports category back to the Quest for Quality Awards survey after a more than 10-year hiatus.
By Michael Levans, Group Editorial Director
August 01, 2012
Due to the unique service our nation’s ports offer, we needed to create a separate set of attributes for the category with the help of port executives and shippers. From this year forward, U.S. ports will be measured based on Ease of Doing Business, Value, Ocean Carrier Network, Intermodal Network, and Equipment & Operations.
2012 Quest for Quality Ports Sponsor
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The United States Environmental Protection Agency (EPA) has awarded the Port of Oakland $277,885 to upgrade cargo-handling equipment and reduce exhaust emissions on the waterfront.
Entitled the Positive Train Control Enforcement and Implementation Act of 2015, the bill would extend the 2015 PTC implementation deadline to the end of 2018.
Carloads were down 5.4 percent annually to 285,856, and intermodal was up 2.1 percent to 280,844.
Did you know that there is a correlation between logistics solutions and customer loyalty? 70% of customers are willing to spend more money for good customer service which means you must have on-time delivery, proficient inventory management and a strong logistics strategy.
While coffee is one of the first things on the minds of many people early in the morning, it was especially prevalent this week, when Starbucks Chairman and CEO Howard Schultz gave the keynote address at this week’s Council of Supply Chain Management Professionals (CSCMP) Annual Conference in San Diego.