Averitt Express now offers around-the-clock customer support for all less-than-truckload and full truckload shipments. The new service was launched in response to an increase in customers' calls during non-traditional work hours. According to company executives, although 24-hour, 7-day customer support is commonly offered for expedited and time-critical services, Averitt is among the first to provide such service for standard shipments. (www.averittexpress.com)

APL has launched a weekly service to accommodate Vietnam's expanding export trade. The Vietnam China Express (VCX) connects Vietnam with linehaul services in Hong Kong to North America's East and West Coasts, as well as to Latin America and Mexico. (www.apl.com)

Exel will open a radio frequency identification (RFID) "Center of Excellence" in Harrisburg, Pa., by the end of this year. This 110,000 square-foot distribution center will allow Exel and its customers to test RFID technologies. The company plans to open other centers in Europe and Asia. (www.exel.com)

Canada Maritime has added calls at Yantian and Xiamen, China; Hong Kong; and Anchorage to its Pacific Gateway Route 1. Canmar has also added eastbound service from Singapore, Malaysia, and Thailand on its Pacific Gateway Route 2. (www.canmar.com)

Old Dominion Freight Line now serves 100 percent of locations in Michigan, bringing the total of full-coverage states to 29. The LTL carrier provides next-day, second-day, and five-day service in 40 states. (www.odfl.com)

NYK has launched NYK Logistics CIS, based in Moscow. It is the first company in Russia to operate a Web-enabled transport management system with a proactive track-and-trace function. (www.nyklogistics.com)