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Converting Your Warranty Business from a Cost Center To a Revenue Generator

Available On-Demand
By Staff
January 24, 2014

Is Warranty Management a positive differentiator for your firm? Or are you challenged by its complexities?

Join Oracle and Tata Consultancy Services for this Webcast for an in-depth look at the results from a recent survey among top supply chain and logistics executives - “Warranty Management: Converting Challenges to Market Differentiators” - to better understand the importance of product warranties in business today.  Find out how these executives are responding to the complexities of warranty management, the strategies they’re taking to tackle them and the opportunities they’re uncovering.

Effective warranty management can lead to additional revenues, improved customer relationships, and an overall advantage in the marketplace.  During this Webcast you’ll gain valuable insight on:

  • How Leaders Better Control Warranty
  • Why Your Returns Processes Create Challenges
  • How Warranties Can Help Improve Customer Centricity
  • KPI Traceability with Well Defined Metrics
  • Benefits of Process Centric Data Collection
  • Improving Rules for Claims
  • PLUS “Download” your own copy of Warranty Management: Converting Challenges to Market Differentiators

Speakers: Mike Levans, Peerless Media, Satish Patil, TCS; Stephen Slade, Oracle

 

Click here to register.

Sponsored by Oracle and TCS

 

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