Subscribe to our free, weekly email newsletter!

Do West Coast ports meet your needs? How well do they perform?

By Staff
October 29, 2010

If you import or export via U.S. West Coast ports, then researchers of the Port Performance Research Network, chaired at Dalhousie University, want to hear from you.

The Network is seeking feedback from ports’ customers and stakeholders about their experiences with five U.S. west coast ports. Researchers want to understand how users evaluate the ports they use, and what aspects of port services are most important to them.

Participants in the study are asked to rate the importance of various performance criteria and then use those criteria to evaluate the ports they actually use. When the research is completed, the results will be used to design a port effectiveness survey that will be used throughout the world.

If you are interested, and you have personal experience with U.S. West Coast port’ in the last year, please visit the study’s website and take the anonymous survey. It requires about 20 minutes to complete. The survey ultimately will help to guide ports in improving the quality of their services, which will be a significant benefit to ports’ customers. We believe it will be time well spent.

To participate in the survey, please click here.

Subscribe to Logistics Management magazine

Subscribe today. It's FREE!
Get timely insider information that you can use to better manage your
entire logistics operation.
Start your FREE subscription today!

Recent Entries

Companies used to compete on price and service. The future of supply chain, according to Steve Melnyk, is culture. In fact, innovators like Apple, Google, and Unilever are already leading because of their cultures. Your company can too.

As evidenced by the widening gap in the United States trade deficit, which has seen imports far outpacing exports for years on end, the September edition of the “Global Trade Pulse” from global maritime and trade consultancy Hackett Associates paints a similar picture for trade activity in North America, with some overlapping themes apparent in the report’s European data, too.

Kurt Nagle, president and CEO of the American Association of Port Authorities recently voiced his endorsement of this trade legislation

While many auto executives expect more industry recalls in 2015 and 2016, just 8 percent use advanced predictive analytics to help prevent, prepare for, and manage recalls, according to a recent online poll from Deloitte.

Purolator white paper highlights common Canadian shipping mistakes. From failing to appreciate the complexity of the customs clearance process to not realizing that Canada recognizes both French and English as its official languages, U.S. businesses frequently misjudge the complexity of shipping to the Canadian market. This often results in mistakes - mistakes that can come with hefty penalties and border clearance delays, and that can result in lingering negative perceptions among Canadian consumers.


Post a comment
Commenting is not available in this channel entry.

© Copyright 2015 Peerless Media LLC, a division of EH Publishing, Inc • 111 Speen Street, Ste 200, Framingham, MA 01701 USA