FedEx Express rolls out new delivery services for shippers

In response to customer demand, FedEx subsidiary FedEx Express said this week it is adding new services focused on earlier delivery of freight shipments.

By ·

In response to customer demand, FedEx subsidiary FedEx Express said this week it is adding new services focused on earlier delivery of freight shipments.

Among the new offerings are:
-FedEx First Overnight Freight, a new service offering nationwide, early-morning delivery of critical air freight shipments, with most markets having a 9 a.m. delivery commitment. FedEx said this service is geared towards shippers in the distribution, manufacturing, industrial machinery and science/medical sectors with urgent manufacturing, distribution or replenishment needs and for palletized shipments weighing more than 151 pounds (this service launches on February 28); and
-FedEx 2Day A.M., a new service with a 10:30 a.m. delivery commitment time for shipments with two-day delivery to meet most U.S.-based areas, which is also available for return shipments.

“Our research showed that customers could benefit from the addition of earlier delivery of freight shipments, a two-day morning commitment and an expansion of FedEx First Overnight,” a FedEx spokesperson told LM. “The launch has been in planning for several months.”

The spokesperson added that FedEx First Overnight Freight benefits customers who need earlier delivery of their large critical part shipments, adding it can shave off up to 4.5 hours of delivery time in some service areas compared to the FedEx 1-day Freight service.

As for FedEx 2Day A.M., the spokesperson said this service primarily benefits shippers who want to ship to facilities that are closed or have peak operations in the afternoon and customers looking to turn around shipments on the same day they receive shipments in order to reduce inventory levels.

FedEx said it has also made upgrades to its FedEx First Overnight Service, offering a money-back guarantee and next business day delivery by as early as 8 a.m. depending on destination and zip code and is available in all 50 states and geared towards manufacturing, banking, law, and entertainment sectors. Effective February 28, FedEx First Overnight and FedEx International First will be able to ship most dangerous goods types, including international shipments headed to the U.S. and from Canada, Europe, and Latin America, said company officials. 

The company also announced that it has extended the on-call pickup time for FedEx Express On-Call Pickup in 7,000 zip codes since January 2010, which it said provides shippers with roughly an additional hour per business day to prepare last-minute shipments.

For more articles on FedEx, please click here.


About the Author

Jeff Berman, Group News Editor
Jeff Berman is Group News Editor for Logistics Management, Modern Materials Handling, and Supply Chain Management Review. Jeff works and lives in Cape Elizabeth, Maine, where he covers all aspects of the supply chain, logistics, freight transportation, and materials handling sectors on a daily basis. Contact Jeff Berman

Subscribe to Logistics Management Magazine!

Subscribe today. It's FREE!
Get timely insider information that you can use to better manage your entire logistics operation.
Start your FREE subscription today!

Latest Whitepaper
Face security threats head-on. Protect data beyond perimeter.
Traditional Data Loss Protection (DLP) solutions present a number of serious shortcomings and challenges for companies deploying them, creating a clear gap in the market.
Download Today!
From the January 2018 Logistics Management Magazine Issue
Industry experts agree that costs across all sectors worldwide will continue to rise in 2018, and the most successful shippers will be those that are able to mitigate their impact on profitability. And, the right technology will play an increasingly vital role in driving efficiencies across the global logistics network.
The Future of Retail Distribution
Navigating the Reverse Supply Chain for Connected Devices
View More From this Issue
Subscribe to Our Email Newsletter
Sign up today to receive our FREE, weekly email newsletter!
Latest Webcast
Securing IoT data across the connected supply chain
Learn why a holistic approach to IAM is the most effective way to govern access to your systems and information requested by your partners, vendors, customers, and connected devices.
Register Today!
EDITORS' PICKS
State of Global Logistics: Delivering above and beyond
Industry experts agree that costs across all sectors worldwide will continue to rise in 2018, and...
2018 Rate Outlook: Economic Expansion, Pushing Rates Skyward
Trade and transport analysts see rates rising across all modes in accordance with continued...

Building the NextGen Supply Chain: Keeping pace with the digital economy
Peerless Media’s 2017 Virtual Summit shows how creating a data-rich ecosystem can eliminate...
2017 NASSTRAC Shipper of the Year: Mallinckrodt; Mastering and managing complexity
An inside look at how a large pharmaceutical firm transformed its vendor and supplier relationships...