Subscribe to our free, weekly email newsletter!


Global Logistics/LTL news: ODFL rolls out new regional command centers

By Jeff Berman, Group News Editor
May 20, 2010

OD-Global, a subsidiary of less-than-truckload carrier Old Dominion Freight Line which focuses on import and export services, said this week it has opened up four regional command centers in an effort to better serve its global customers.

ODFL refers to these centers as OD-Global Command Centers, and they are located in existing company offices in Atlanta, Dallas, New York City, and San Juan, Puerto Rico.
They added that these offices will be up and running by the middle of next month and handle operations for OD-Global’s Northern, Southern, and Gulf Coast regions, along with Puerto Rico and the U.S. Virgin Islands.

“The expansion of OD-Global to include regional offices has been a part of our planned evolution since the inception of our forwarding/NVOCC operations in 2007,” said Greg Plemmons, vice president of OD-Global in an interview. “The timing of the openings was driven by customer demand and growth of our forwarding operations.”

Plemmons said that these offices will provide customers with local support in the movement of international ocean and air shipments from beginning to end.

“OD-Global offers a full range of forwarding and supply chain services,” he said. “Services provided by our worldwide network of agents and partners is fully integrated with OD’s asset based infrastructure in North America including LTL, TL, container drayage, expedited, warehousing and rail. End to end visibility is provided on all OD-Global shipments. It’s important to note that OD has one of the lowest claims ratios in the US LTL market, so our customers’ freight will be delivered undamaged.”

Old Dominion’s U.S. operations are divided into seven geographic regions, according to Plemmons. Each of these new offices will serve its customers in one of those geographic regions. Regions included are Northern, Southern and Gulf Coast Regions, as well as Puerto Rico and the US Virgin Islands. The other regions will continue to be handled centrally from ODFL’s Thomasville, NC headquarters, and staffing will vary from office to office and will depend on volume and customer demand.

In terms of the biggest benefits of these offices for shippers, Plemmons said that customers have told him they prefer dealing with a local business whenever possible, with relationships between importers and exporters on the one hand and their Global Supply Chain provider being extremely important.

“Opening these new and future planned offices is consistent with Old Dominion’s philosophy of providing local customer support,” he said.

About the Author

Jeff Berman headshot
Jeff Berman
Group News Editor

Jeff Berman is Group News Editor for Logistics Management, Modern Materials Handling, and Supply Chain Management Review. Jeff works and lives in Cape Elizabeth, Maine, where he covers all aspects of the supply chain, logistics, freight transportation, and materials handling sectors on a daily basis. .(JavaScript must be enabled to view this email address).


Subscribe to Logistics Management magazine

Subscribe today. It's FREE!
Get timely insider information that you can use to better manage your
entire logistics operation.
Start your FREE subscription today!

Recent Entries

The year 2015 marks a major milestone for the industry, MHI is celebrating its 70th anniversary at ProMat 2015, held March 23-26, 2015.

While the Federal Motor Carrier Safety Administration has made strides in regards to better oversight of motor carriers through its Compliance, Safety, Accountability (CSA) and chameleon vetting safety programs, there is room for improvement for it to improve its oversight to better target high-risk carriers. That was the thesis of a report released this week by the United States General Accountability Office

With an eye on capitalizing on future trade and commerce growth in South Asia, express delivery and logistics services provider DHL today rolled out its plans to build an $85 million EUR ($93 million USD) DHL Express South Asia Hub, which will be a 24-hour express hub facility within the Changi Airfreight Center at the Singapore Changi Airport.

While the Federal Railroad Administration (FRA) has long stated its goal of having Positive Train Control (PTC) technology installed on 40 percent of its network by December 31, 2015, railroad industry stakeholders have repeatedly stated that reaching that deadline would be a stretch. It now appears that the railroad sector has some members of Congress sharing the same line of thought with legislation rolled out this week that pledges to extend the PTC deadline to 2020.

West Coast port authorities may be overstating the obvious when they decry “business as usual.” But it’s refreshing to see them finally coming around.

Article Topics

· All topics

Comments

Post a comment
Commenting is not available in this channel entry.


© Copyright 2015 Peerless Media LLC, a division of EH Publishing, Inc • 111 Speen Street, Ste 200, Framingham, MA 01701 USA