Help for retailers with omni-channel strategies

To help merging brick-and-mortar and online retail channels with two key issues—visibility into incoming online demand and aligning this demand with in-store labor—Manhattan Associates (Booth 3668) has announced a new partnership with Kronos.

By ·

To help merging brick-and-mortar and online retail channels with two key issues—visibility into incoming online demand and aligning this demand with in-store labor—Manhattan Associates (Booth 3668) has announced a new partnership with Kronos. Together, the companies will help retailers profitably integrate their stores into their digital selling strategy with a new solution that helps retailers efficiently execute store fulfillment processes while better staffing their stores accordingly.

These two solutions, when paired together, will account for labor demands from all selling channels and from all non service-based activities now required to support the omni-channel initiatives. This will allow retailers to increase customer satisfaction and drive sales by freeing up trapped inventory in the store, while managing labor costs, said David Landau, vice president of product management for Manhattan Associates.

“As omni-channel initiatives increasingly turn to stores and store inventory to help meet customer demand, the need for process integration between store fulfillment and workforce management will be an imperative for maintaining profit margins,” Landau explained. “The combination of Kronos and Manhattan Associates’ domain expertise will give retailers the solutions to ensure their strategies provide profitable growth, all while maintaining and growing customer service levels.”

ProMat 2013 is scheduled to be held January 21-24, 2013 in Chicago’s McCormick Place South. The tradeshow will showcase the latest manufacturing, distribution and supply chain solutions in the material handling and logistics industry. Modern’s complete ProMat 2013 coverage.

About the Author

Sara Pearson Specter
Sara Pearson Specter has written articles and supplements for Modern Materials Handling and Material Handling Product News as an Editor at Large since 2001. Specter has worked in the fields of graphic design, advertising, marketing, and public relations for nearly 20 years, with a special emphasis on helping business-to-business industrial and manufacturing companies. She owns her own marketing communications firm, Sara Specter, Marketing Mercenary LLC. Clients include companies in a diverse range of fields, including materials handing equipment, systems and packaging, professional and financial services, regional economic development and higher education. Specter graduated from Centre College in Danville, Ky. with a bachelor’s degree in French and history. She lives in Oregon’s Willamette Valley where she and her husband are in the process of establishing a vineyard and winery.

Subscribe to Logistics Management Magazine!

Subscribe today. It's FREE!
Get timely insider information that you can use to better manage your entire logistics operation.
Start your FREE subscription today!

Article Topics

All Topics
Latest Whitepaper
Efficiency improvements in Track/Trace Enhances Customer Loyalty
Consumer satisfaction with the quality of your products is clearly important, but the service you provide before and after the sale is equally important to any business, but often overlooked as benefiting the bottom line.
Download Today!
From the October 2016 Issue
Over the past decade we’ve seen a major trend in regards to safety regulations for freight transport within the United States as well as for import and export shippers—that trend is the “international­ization” of rules and regulations.
European Logistics Update: Post-Brexit U.K. moving ahead, but in which direction?
Badcock Home Furniture &more: Out with paper, in with Cloud TMS
View More From this Issue
Subscribe to Our Email Newsletter
Sign up today to receive our FREE, weekly email newsletter!
Latest Webcast
How API Technology Connects the Transportation Economy
Dynamic decision making is made possible through accurate, actionable data. When combined with progress in data science and the Internet of Things, technology companies that add value to direct-to-carrier APIs and combine them with high-power data analytics will create new concepts for the information economy.
Register Today!
Motor Carrier Regulations Update: Caught in a Trap
The fed is hitting truckers with a barrage of costly regulations in an era of scant profits....
25th Annual Masters of Logistics
Indecision revolving around three complex supply chain elements—transportation, technology and...

2016 Quest for Quality: Winners Take the Spotlight
Which carriers, third-party logistics providers and U.S. ports have crossed the service-excellence...
Regional ports concentrate on growth and connectivity
With the Panama Canal expansion complete, ocean cargo gateways in the Caribbean are investing to...