Subscribe to our free, weekly email newsletter!


IDC releases Top 10 Predictions for 2014, signals omni-channel surge

Retailers expected to pursue real-time capabilities for customized, personalized and localized customer service.
By Josh Bond, Contributing Editor
January 30, 2014

Market research and consulting firm IDC Retail Insights has released its annual list of predictions for the coming year, nearly all of which center on the rapid impact of omni-channel fulfillment on supply chains.

Among the predictions is an estimate that by 2016, 50% of national retailers will invest in distributed order management (DOM), enterprise inventory visibility, and workforce management to enable same-day fulfillment.

“This is a transformation requiring changes to business processes, company culture and customer orientation. It is not an overnight event,” said Leslie Hand, research director for IDC Retail Insights, in a recent interview. “That said, it’s been a long time since I’ve talked to a retailer who isn’t on the path to omni-channel capabilities.”

Click here to read the full story at the Modern Materials Handling website.

About the Author

Josh Bond
Contributing Editor

Josh Bond is a contributing editor to Modern. In addition to working on Modern’s annual Casebook and being a member of the Show Daily team, Josh covers lift trucks for the magazine.


Subscribe to Logistics Management magazine

Subscribe today. It's FREE!
Get timely insider information that you can use to better manage your
entire logistics operation.
Start your FREE subscription today!

Recent Entries

When the United States House of Representatives last week voted extend current law and authorizes surface transportation programs through the end of July by a steep margin, it was widely expected that the United States Senate and follow their lead. That is exactly what happened on Friday, May 22, with the measures headed to President Obama to be signed into law.

For the month of April, Cass and Avondale found that truckload rates in April, which measures truckload linehaul rates paid during the month, were up 3.8 percent annually, while intermodal dropped 1.9 percent annually during the same period.

Following the Pacific Maritime Association (PMA) signing off on ratifying a new five-year contract with the International Longshore & Warehouse Union (ILWU) on May 20, the ILWU followed suite on May 22, saying that 82 percent of its longshore worker members voted to ratify the tentative contract agreement between the parties that was reached on February 22.

Straying from its typical seasonal trajectory, United States-bound waterborne shipments dipped from March to April, according to data recently issued by Panjiva, an online search engine with detailed information on global suppliers and manufacturers.

One theme tied together all of the presentations, regardless of the topic: The importance of data.

Comments

Post a comment
Commenting is not available in this channel entry.


© Copyright 2015 Peerless Media LLC, a division of EH Publishing, Inc • 111 Speen Street, Ste 200, Framingham, MA 01701 USA