Subscribe to our free, weekly email newsletter!

IDC releases Top 10 Predictions for 2014, signals omni-channel surge

Retailers expected to pursue real-time capabilities for customized, personalized and localized customer service.
By Josh Bond, Contributing Editor
January 30, 2014

Market research and consulting firm IDC Retail Insights has released its annual list of predictions for the coming year, nearly all of which center on the rapid impact of omni-channel fulfillment on supply chains.

Among the predictions is an estimate that by 2016, 50% of national retailers will invest in distributed order management (DOM), enterprise inventory visibility, and workforce management to enable same-day fulfillment.

“This is a transformation requiring changes to business processes, company culture and customer orientation. It is not an overnight event,” said Leslie Hand, research director for IDC Retail Insights, in a recent interview. “That said, it’s been a long time since I’ve talked to a retailer who isn’t on the path to omni-channel capabilities.”

Click here to read the full story at the Modern Materials Handling website.

About the Author

Josh Bond
Contributing Editor

Josh Bond is a contributing editor to Modern. In addition to working on Modern’s annual Casebook and being a member of the Show Daily team, Josh covers lift trucks for the magazine.

Subscribe to Logistics Management magazine

Subscribe today. It's FREE!
Get timely insider information that you can use to better manage your
entire logistics operation.
Start your FREE subscription today!

Recent Entries

There are so many ways to analyze the state of truckload capacity, and on top of that there is, perhaps, no other facet of freight transportation that is so directly impacted by myriad moving parts, whether it be driver availability, rates, demand, weather, the economy, and, of course, federal regulations, among others.

The ATA said that the annualized turnover rate for large truckload carriers, which it defines as truckload fleets with more than $30 million in revenue, increased 3 percent to an annualized rate of 87 percent in the second quarter.

If you want to meet some of the most ticked-off people on the planet, talk to any trucking industry retiree who received that letter from the Teamsters’ Central States pension plan notifying them of their potential financial haircut coming in retirement.

Global express delivery and logistics services provider DHL introduced a new flight geared towards Michigan-based importers and exporters out of the Detroit Metropolitan Airport.

With the sinking of the El Faro last week, and the resulting deaths of its entire crew of 33, the viability of the Jones Act is again being called into question.


Post a comment
Commenting is not available in this channel entry.

© Copyright 2015 Peerless Media LLC, a division of EH Publishing, Inc • 111 Speen Street, Ste 200, Framingham, MA 01701 USA