Subscribe to our free, weekly email newsletter!


IDC releases Top 10 Predictions for 2014, signals omni-channel surge

Retailers expected to pursue real-time capabilities for customized, personalized and localized customer service.
By Josh Bond, Contributing Editor
January 30, 2014

Market research and consulting firm IDC Retail Insights has released its annual list of predictions for the coming year, nearly all of which center on the rapid impact of omni-channel fulfillment on supply chains.

Among the predictions is an estimate that by 2016, 50% of national retailers will invest in distributed order management (DOM), enterprise inventory visibility, and workforce management to enable same-day fulfillment.

“This is a transformation requiring changes to business processes, company culture and customer orientation. It is not an overnight event,” said Leslie Hand, research director for IDC Retail Insights, in a recent interview. “That said, it’s been a long time since I’ve talked to a retailer who isn’t on the path to omni-channel capabilities.”

Click here to read the full story at the Modern Materials Handling website.

About the Author

Josh Bond
Contributing Editor

Josh Bond is a contributing editor to Modern. In addition to working on Modern’s annual Casebook and being a member of the Show Daily team, Josh covers lift trucks for the magazine.


Subscribe to Logistics Management magazine

Subscribe today. It's FREE!
Get timely insider information that you can use to better manage your
entire logistics operation.
Start your FREE subscription today!

Recent Entries

Key sanctions are unlikely to be fully removed until Congress lifts the U.S. embargo on Cuba – something unlikely to take place before 2018 when incumbent president Raúl Castro is expected to step down

The PMI, the ISM’s index to measure growth inched up 0.7 percent to 53.5 over May’s 52.8. This reading marks sequential growth for the third month in a row, which was preceded by five months of sequential declines.

Foreign direct investment has never been more important in catalyzing growth, whether in the developed or developing world. Although equity markets around the world have largely recovered since the financial crisis, global capital flows have contracted sharply.

When it comes to the chances of the December 31, 2015 Positive Train Control (PTC) deadline being extended, something which railroads say is badly needed, it appears they need to be prepared to be disappointed. That was the chief takeaway of a statement from Sarah Feinberg, acting administrator of the United States Department of Transportation’s Federal Railroad Administration (FRA).

It’s said that innovation will lead the economy out of its current funk. But how does an organization become a perpetually innovative company? That’s one of the questions Kai Engel and his co-authors at A.T. Kearney set out to answer in their new book Masters Of Innovation.

Comments

Post a comment
Commenting is not available in this channel entry.


© Copyright 2015 Peerless Media LLC, a division of EH Publishing, Inc • 111 Speen Street, Ste 200, Framingham, MA 01701 USA