Intelligrated integrates technical support for Knighted software solutions
Knighted WMS, WCS and LMS software customers now have access to expanded 24/7 technical support services from Intelligrated.
Latest NewsState of Logistics 2016: Pursue mutual benefit Loftware partners with PTC for new medical device labeling solution USC partners with U.S. Department of Commerce on the digital supply chain Case Study: New Transportation Procurement Approach Lowers Costs, Improves Service Heico Companies acquires Ancra Systems automatic truck loading and unloading systems More News
Latest ResourceCase Study: New Transportation Procurement Approach Lowers Costs, Improves Service Shaw Industries Group, the world's largest carpet manufacturer, needed a TMS to improve transportation planning. Learn how a new automated planning system provided flexibility to manage intricate network and growing product mix.
Intelligrated, a North American-based automated material handling solutions provider, announces the integration of its technical support services for Knighted software customers. Intelligrated’s Customer Service & Support team now offers 24/7 single-source support for Knighted Vision warehouse management (WMS), WCSPlus warehouse control (WCS) and GoalPost labor management (LMS) software customers with expanded technical support contracts.
Knighted software technical support inquiries are now handled through Intelligrated’s customer support hotline. This hotline connects customers to a team of knowledgeable and highly-trained Intelligrated and Knighted customer support engineers.
Knighted customers with expanded technical support contracts can now also access Intelligrated’s Customer Service & Support Dashboard, an online incident management portal that provides visibility for all technical support interactions.
“Intelligrated and Knighted are well-positioned to provide unique, fully-integrated fulfillment execution solutions to satisfy the demands of fast-paced multi-channel distribution and fulfillment environments,” said Greg Cronin, executive vice president, Intelligrated. “By integrating Knighted software into Intelligrated’s technical support services, our combined solutions are backed by 24/7 coverage from a single, responsive source.”
Subscribe to Logistics Management Magazine!Subscribe today. It's FREE!
Get timely insider information that you can use to better manage your entire logistics operation.
Start your FREE subscription today!
European Logistics Update: Post-Brexit U.K. moving ahead, but in which direction? Badcock Home Furniture &more: Out with paper, in with Cloud TMS View More From this Issue