Intelligrated integrates technical support for Knighted software solutions

Knighted WMS, WCS and LMS software customers now have access to expanded 24/7 technical support services from Intelligrated.

By ·

Intelligrated, a North American-based automated material handling solutions provider, announces the integration of its technical support services for Knighted software customers. Intelligrated’s Customer Service & Support team now offers 24/7 single-source support for Knighted Vision warehouse management (WMS), WCSPlus warehouse control (WCS) and GoalPost labor management (LMS) software customers with expanded technical support contracts.

Knighted software technical support inquiries are now handled through Intelligrated’s customer support hotline. This hotline connects customers to a team of knowledgeable and highly-trained Intelligrated and Knighted customer support engineers.

Knighted customers with expanded technical support contracts can now also access Intelligrated’s Customer Service & Support Dashboard, an online incident management portal that provides visibility for all technical support interactions.

“Intelligrated and Knighted are well-positioned to provide unique, fully-integrated fulfillment execution solutions to satisfy the demands of fast-paced multi-channel distribution and fulfillment environments,” said Greg Cronin, executive vice president, Intelligrated. “By integrating Knighted software into Intelligrated’s technical support services, our combined solutions are backed by 24/7 coverage from a single, responsive source.”


Subscribe to Logistics Management Magazine!

Subscribe today. It's FREE!
Get timely insider information that you can use to better manage your entire logistics operation.
Start your FREE subscription today!

Article Topics

All Topics
Latest Whitepaper
Private Fleet vs. Dedicated: Which one is right for you?
Having the right fleet for your business can give you an advantage over the competition and lower transportation costs.
Download Today!
From the April 2017 Issue
While adoption rates have remained relatively flat, yard management systems (YMS) are helping logistics operations turn that important space between the loading dock and the gate into a vital link in the supply chain.
Information Management: Wearables come in for a refit
2017 Air Cargo Roundtable: Positive Outlook Driven by New Demand
View More From this Issue
Subscribe to Our Email Newsletter
Sign up today to receive our FREE, weekly email newsletter!
Latest Webcast
Maximize Your LTL Driver Adherence with Real-time Feedback
This webinar shows how companies are using real-time performance data to optimize the scheduling of their city fleets, as well as the routing of their standard, accelerated and time-critical shipments.
Register Today!
EDITORS' PICKS
2017 Salary Survey: Fresh Voices Express Optimism
Our “33rd Annual Salary Survey” reflects more diversity entering the logistics management...
LM Exclusive: Major Modes Join E-commerce Mix
While last mile carriers receive much of the attention, the traditional modal heavyweights are in...

ASEAN Logistics: Building Collectively
While most of the world withdraws inward, Southeast Asia is practicing effective cooperation between...
2017 Rate Outlook: Will the pieces fall into place?
Trade and transport analysts see a turnaround in last year’s negative market outlook, but as...