Intelligrated opens materials handling parts fulfillment center
Ohio facility features increased stock levels, faster order processing and routine same-day shipping.
Latest NewsState of Logistics 2016: Pursue mutual benefit Medical device manufacturer uses automation and shelving to improve its working environment Device improves ergonomics on the pick floor for Capital Candy American Plumbing & Heating’s new mezzanine improves workers’ safety Multi-level mezzanine system provides superior strength and stability More News
Latest ResourceEfficiency improvements in Track/Trace Enhances Customer Loyalty Consumer satisfaction with the quality of your products is clearly important, but the service you provide before and after the sale is equally important to any business, but often overlooked as benefiting the bottom line.
Intelligrated, a leading North American-owned automated materials handling solutions provider, has opened a new state-of-the-art parts fulfillment center for aftermarket support. The new center, located in Cincinnati, provides customers with access to increased parts stock levels, faster order processing and same-day shipping on all in-stock parts.
The 81,000-square-foot facility, which stocks over 14,000 SKUs of genuine OEM replacement and commodity parts for immediate fulfillment to its customers, is strategically located to provide Intelligrated customers with quick turnaround on emergency manufactured spare parts needs.
“Intelligrated is dedicated to providing the highest level of lifecycle support to our installed base of equipment,” said Dennis Gates, Intelligrated’s vice president of customer service and support. “Intelligrated’s OnTimeParts initiative, which combines the expertise of our parts specialist team, the convenience of online ordering and our new aftermarket fulfillment center, ensures that any maintenance department providing service to their facility’s automated material handling system can find and receive their spare parts quickly and efficiently.”
Customers can place parts orders directly through Intelligrated’s Web store at http://www.OnTimeParts.com or contact Intelligrated’s Service & Parts Hotline at 1-877-315-3400. Parts specialists with field experience provide live support Monday through Friday from 8 a.m. to 8 p.m. EST, with emergency and after-hours support from Intelligrated technicians available 24X7X365.
Subscribe to Logistics Management Magazine!Subscribe today. It's FREE!
Get timely insider information that you can use to better manage your entire logistics operation.
Start your FREE subscription today!
European Logistics Update: Post-Brexit U.K. moving ahead, but in which direction? Badcock Home Furniture &more: Out with paper, in with Cloud TMS View More From this Issue