While new and improved supply chain innovations are always making headlines, a recent survey conducted by Kenco reveals that awareness and interest are not the same as adoption.
Kenco, a leading provider of integrated logistics solutions, real estate services, and material handling equipment, recently surveyed supply chain leaders from a range of industries to get a deeper understanding of how they define innovation, which technologies will have the greatest impact, and plans for the future of innovation.
The State of the 3PL Innovation Survey found that nearly 85% of respondents defined innovation as “process improvements” or “business model innovation.” This proves that although the media emphasizes trendy technologies of tomorrow (ex: drones, AR/VR, etc.), supply chain leaders are actually investing in the new technologies and solutions that can have incremental but impactful changes today in their supply chain’s and bottom line.
Kristi Montgomery, VP of Innovation at Kenco told LM in an interview that “innovation” is now needed more than ever to cope with “the Amazon effect.”
“Many supply chain managers did not expect the dramatic shift in customer demand,” she says. “As a consequence, we felt that we needed to address the trend with a new strategic arm of the company.
Montgomery was formerly Kenco’s VP of information technology, so she knows something about crisis management. Her new job is to anticipate change and prepare her customers for a range of solutions.
“We expect ‘innovation’ to become part of the academic supply chain curriculum at many schools in the future,” she says. “It’s the logical extension of Six Sigma, and will be needed more than ever.”
Other statistics from this survey showed that: