DSC Logistics uses labor management to get the job done

3PL leader DSC Logistics revved up productivity with conventional processes driven by a labor management system.

By ·

At Modern, we love automation. There is a wow factor about high-speed sortation, automated storage and retrieval systems, and automated guided vehicles. But we’ll let you in on a dirty little secret: The vast majority of warehouses, plants and DCs still get the job done with the same tools that have been serving the industry for the past 60 years, like pallet rack and lift trucks, all jazzed up with RF-driven picking.

Well, the same is true for thirdparty logistics providers (3PL). For a 3PL, it’s easier to bring in a new client when there’s no conveyor and sortation bolted to the ground, and it’s easier to scale labor up or down if demand spikes or contracts than it is to have idle automation. And, with 3PLs working on razor-thin margins, getting the most productivity out of those basic tools is important to winning new business and keeping existing customers.

That’s why DSC Logistics began rolling out a labor management system (RedPrairie, 877-733-7724) in 2005. Given the importance of labor to DSC’s business, the goals for the system were relatively simple, says Jim Chamberlain, director of industrial engineering. “As a 3PL provider, labor is the biggest component of our business,” Chamberlain says. “Our ability to manage that labor could be seen as a differentiator.”

click here to download the PDF article
click here to download PDF article

Click here to view the on-demand 2010 Labor Management Systems (LMS) webcast

 


About the Author

Bob Trebilcock
Bob Trebilcock, editorial director, has covered materials handling, technology, logistics and supply chain topics for nearly 30 years. In addition to Supply Chain Management Review, he is also Executive Editor of Modern Materials Handling. A graduate of Bowling Green State University, Trebilcock lives in Keene, NH. He can be reached at 603-357-0484.

Subscribe to Logistics Management Magazine!

Subscribe today. It's FREE!
Get timely insider information that you can use to better manage your entire logistics operation.
Start your FREE subscription today!

Article Topics

All Topics
Latest Whitepaper
The Internet of Things and the Modern Supply Chain
Learn today how the internet of things is transforming supply chain operations.
Download Today!
From the February 2017 Issue
As the new administration sends waves of uncertainly through the global trade community, this could be the best time ever for shippers to build an investment case for GTM. Here are five trends you need to watch if you’re about to put these savvy systems to work
Carrier Consolidation Keeps Shippers Guessing
Getting Value from the Cloud
View More From this Issue
Subscribe to Our Email Newsletter
Sign up today to receive our FREE, weekly email newsletter!
Latest Webcast
Advance your career with the fastest growing logistics certification – APICS CLTD
During this webcast presenters will give an overview of APICS and the new Certified in Logistics, Transportation and Distribution (CLTD) designation. Learn how the CLTD program can help you stay on top of current trends and advance your career.
Register Today!
EDITORS' PICKS
ASEAN Logistics: Building Collectively
While most of the world withdraws inward, Southeast Asia is practicing effective cooperation between...
2017 Rate Outlook: Will the pieces fall into place?
Trade and transport analysts see a turnaround in last year’s negative market outlook, but as...

Logistics Management’s Top Logistics News Stories 2016
From mergers and acquisitions to regulation changes, Logistics Management has compiled the most...
Making the TMS Decision: Ariens Finds Just the Right Fit
The third time is the charm for this U.S. manufacturer on the hunt for a third-party logistics (3PL)...