Subscribe to our free, weekly email newsletter!

Life without a BlackBerry

By Jeff Berman, Group News Editor
October 13, 2011

Chances are if you are a BlackBerry user like me, you have been frustrated over not being able to send or receive e-mail over the last day or two.

The reason being, as you probably know by now, is that Research In Motion, the manufacturer of the ubiquitous BlackBerry, informed the more than 70 million BlackBerry users that the company is experiencing a severe outage, due to what it said is a “problem on a hardware failure in its network infrastructure,” according to a Wall Street Journal report. Specific details on the roots of the outage remain scant.

Given how closely attached smart phone users are to their devices, it is very hard for most BlackBerry users to fathom life without a truly functioning one for that amount of time (I still had Web access and could make phone calls with mine, plus I work out of my home so it was not as cumbersome for me as it likely was for many others).

But at the end of the day, having access to vital information is key and is what makes BlackBerry’s (and other smart phones) so vital for their millions of users. And this is where I am sure the frustration over the last few days has really kicked in for BlackBerry users.

I know many shippers, carriers, and logistics service providers are constantly on the road and also in constant contact with their colleagues and customers. Well, guess what? If they were traveling during this outage, which is still occurring, things quickly got harder and more demanding by not being able to quickly communicate via e-mail.

It was not a natural disaster, which obviously has more urgent or threatening issues, but it most certainly can be viewed as a business disaster, when it comes to tracking shipments, looking over a contract, or talking shop or strategy with your team.

After all, it was not that long ago when none of us even knew what a smart phone was. And it truly feels longer ago than it was, but I digress.

Until Research In Motion officially fixes this situation, all of us BlackBerry users will likely be wondering when this thing will be over and when can we get back to life as we know it with a fully functioning BlackBerry.

Hopefully your daily business and supply chain operations were not severely impacted by this situation. If they were, please feel free to share your experience with Newsroom Notes.

About the Author

Jeff Berman headshot
Jeff Berman
Group News Editor

Jeff Berman is Group News Editor for Logistics Management, Modern Materials Handling, and Supply Chain Management Review. Jeff works and lives in Cape Elizabeth, Maine, where he covers all aspects of the supply chain, logistics, freight transportation, and materials handling sectors on a daily basis. .(JavaScript must be enabled to view this email address).

Subscribe to Logistics Management magazine

Subscribe today. It's FREE!
Get timely insider information that you can use to better manage your
entire logistics operation.
Start your FREE subscription today!

Recent Entries

The United States Environmental Protection Agency (EPA) has awarded the Port of Oakland $277,885 to upgrade cargo-handling equipment and reduce exhaust emissions on the waterfront.

Entitled the Positive Train Control Enforcement and Implementation Act of 2015, the bill would extend the 2015 PTC implementation deadline to the end of 2018.

Carloads were down 5.4 percent annually to 285,856, and intermodal was up 2.1 percent to 280,844.

Did you know that there is a correlation between logistics solutions and customer loyalty? 70% of customers are willing to spend more money for good customer service which means you must have on-time delivery, proficient inventory management and a strong logistics strategy.

While coffee is one of the first things on the minds of many people early in the morning, it was especially prevalent this week, when Starbucks Chairman and CEO Howard Schultz gave the keynote address at this week’s Council of Supply Chain Management Professionals (CSCMP) Annual Conference in San Diego.


Post a comment
Commenting is not available in this channel entry.

© Copyright 2015 Peerless Media LLC, a division of EH Publishing, Inc • 111 Speen Street, Ste 200, Framingham, MA 01701 USA