Subscribe to our free, weekly email newsletter!


LTL news: ODFL opens up new service center in Altoona, Pennsylvania

By Jeff Berman, Group News Editor
September 20, 2011

Less-than-truckload (LTL) transportation services provider Old Dominion Freight Line (ODFL) said this week it has opened a new service center in Altoona, Pennsylvania.

Last week, the company announced the opening of a Madison, Wisconsin-based service center.

ODFL officials said that the opening of this new location is spurred by significant growth in this region, adding that it plans to hire 14 new employees to work in this facility and plans to hire ten more in the next year.

ODFL now has 215 service centers in the United States and now has seven based in Pennsylvania, where its trucks move more than 1.2 million tons of freight per business day.
They also said that this expansion is part of a $100-$120 million investment focused on real estate purchases and expansion projects in 2011.

“[We] opened the new Altoona, Pa. terminal to enhance our service product and offer our customers faster, damaged free handling of their freight,” said Bob Rice, ODFL service manager for the new Altoona location. “The new terminal will enable customers to get their freight to their own customers in less time and with less handling of their products.”

The area now served by Altoona, was previously handled though ODFL’s Harrisburg, Pa., facility, said Rice, who added that being located in closer proximity to customers reduces the distance the freight has to travel and results in earlier delivery times.

Although ODFL’s customers have always been able to talk directly to a customer service person in person, the ‘local’ contact is now conducted in many cases with friends or neighbors, explained Rice.

“Now when a customer calls into the terminal, they many times will know the person they are talking with,” he said.  “The concept of local coverage also enables quicker response time to our customers’ needs.”

What’s more, this new service center is located along the Interstate 99 corridor in central Pennsylvania and is in close proximity to Interstate 70 and Interstate 80, which will enable ODFL to provide direct, next-day service to locations that previously needed a two-day shipping window.

Along with continuing to open up new service centers, ODFL also recently announced it has rolled out a new 3PL unit—Vault Logistics. And in June it added three new Taiwanese ports—Taichung, Keelung, and Kaohsiung—to its Pacific Promise offering, a less-than-container load (LCL) service between ODFL and various ocean carriers.

About the Author

Jeff Berman headshot
Jeff Berman
Group News Editor

Jeff Berman is Group News Editor for Logistics Management, Modern Materials Handling, and Supply Chain Management Review. Jeff works and lives in Cape Elizabeth, Maine, where he covers all aspects of the supply chain, logistics, freight transportation, and materials handling sectors on a daily basis. .(JavaScript must be enabled to view this email address).


Subscribe to Logistics Management magazine

Subscribe today. It's FREE!
Get timely insider information that you can use to better manage your
entire logistics operation.
Start your FREE subscription today!

Recent Entries

Last year at this time, retailers were relieved to learn that a tentative agreement on a new labor contract had been reached by dockside labor and management on the U.S. East and Gulf coasts. But not without considerable blood on the floor.

The National Retail Federation is encouraging maritime management and the union representing dockworkers along the U.S. West Coast ports to expedite pending contract negotiations and reach agreement on a new deal well in advance of the expiration of the current contract this summer.

SAP AG announced the availability of a new application to help centralize processing trade activities, SAP Global Trade Services, processing trade in China. 



Did you know that Supplier Portals can help companies reduce risk, improve compliance and enhance product availability? Download Amber Road's latest research report featuring research from Gartner.

Problem: In the margin-challenged consumer goods industry, your supply chain is under constant pressure to cut costs and maintain customer service and visibility. Solution: By breaking through silos and viewing the supply chain holistically, companies like yours are reducing supply chain costs by an average of 10% to 20%.

Article Topics

News · 3PL · LTL · ODFL · Less-Than-Truckload · All topics

Comments

Post a comment
Commenting is not available in this channel entry.


© Copyright 2013 Peerless Media LLC, a division of EH Publishing, Inc • 111 Speen Street, Ste 200, Framingham, MA 01701 USA