LTL news: ODFL opens up new service center in Altoona, Pennsylvania

ODFL officials said that the opening of this new location is spurred by significant growth in this region.

By ·

Less-than-truckload (LTL) transportation services provider Old Dominion Freight Line (ODFL) said this week it has opened a new service center in Altoona, Pennsylvania.

Last week, the company announced the opening of a Madison, Wisconsin-based service center.

ODFL officials said that the opening of this new location is spurred by significant growth in this region, adding that it plans to hire 14 new employees to work in this facility and plans to hire ten more in the next year.

ODFL now has 215 service centers in the United States and now has seven based in Pennsylvania, where its trucks move more than 1.2 million tons of freight per business day.
They also said that this expansion is part of a $100-$120 million investment focused on real estate purchases and expansion projects in 2011.

“[We] opened the new Altoona, Pa. terminal to enhance our service product and offer our customers faster, damaged free handling of their freight,” said Bob Rice, ODFL service manager for the new Altoona location. “The new terminal will enable customers to get their freight to their own customers in less time and with less handling of their products.”

The area now served by Altoona, was previously handled though ODFL’s Harrisburg, Pa., facility, said Rice, who added that being located in closer proximity to customers reduces the distance the freight has to travel and results in earlier delivery times.

Although ODFL’s customers have always been able to talk directly to a customer service person in person, the ‘local’ contact is now conducted in many cases with friends or neighbors, explained Rice.

“Now when a customer calls into the terminal, they many times will know the person they are talking with,” he said.  “The concept of local coverage also enables quicker response time to our customers’ needs.”

What’s more, this new service center is located along the Interstate 99 corridor in central Pennsylvania and is in close proximity to Interstate 70 and Interstate 80, which will enable ODFL to provide direct, next-day service to locations that previously needed a two-day shipping window.

Along with continuing to open up new service centers, ODFL also recently announced it has rolled out a new 3PL unit—Vault Logistics. And in June it added three new Taiwanese ports—Taichung, Keelung, and Kaohsiung—to its Pacific Promise offering, a less-than-container load (LCL) service between ODFL and various ocean carriers.


About the Author

Jeff Berman, Group News Editor
Jeff Berman is Group News Editor for Logistics Management, Modern Materials Handling, and Supply Chain Management Review. Jeff works and lives in Cape Elizabeth, Maine, where he covers all aspects of the supply chain, logistics, freight transportation, and materials handling sectors on a daily basis. Contact Jeff Berman

Subscribe to Logistics Management Magazine!

Subscribe today. It's FREE!
Get timely insider information that you can use to better manage your entire logistics operation.
Start your FREE subscription today!

Article Topics

3PL · Less-Than-Truckload · LTL · ODFL · All Topics
Latest Whitepaper
Logistics Network Analysis
Logistics network monitoring is an important step in understanding what actually occurs throughout your supply chain.
Download Today!
From the January 2018 Logistics Management Magazine Issue
Industry experts agree that costs across all sectors worldwide will continue to rise in 2018, and the most successful shippers will be those that are able to mitigate their impact on profitability. And, the right technology will play an increasingly vital role in driving efficiencies across the global logistics network.
The Future of Retail Distribution
Navigating the Reverse Supply Chain for Connected Devices
View More From this Issue
Subscribe to Our Email Newsletter
Sign up today to receive our FREE, weekly email newsletter!
Latest Webcast
IAM, IoT and the Connected Supply Chain
There are three primary models of Identity and Access Management (IAM) technology that CTOs, CSOs, and Supply Chain executives are using to enhance their trading partner communities. While each leverages IAM and the IoT as core components only an “Outside-in” approach truly connects people, systems and things reliably and securely across the supply chain.
Register Today!
EDITORS' PICKS
State of Global Logistics: Delivering above and beyond
Industry experts agree that costs across all sectors worldwide will continue to rise in 2018, and...
2018 Rate Outlook: Economic Expansion, Pushing Rates Skyward
Trade and transport analysts see rates rising across all modes in accordance with continued...

Building the NextGen Supply Chain: Keeping pace with the digital economy
Peerless Media’s 2017 Virtual Summit shows how creating a data-rich ecosystem can eliminate...
2017 NASSTRAC Shipper of the Year: Mallinckrodt; Mastering and managing complexity
An inside look at how a large pharmaceutical firm transformed its vendor and supplier relationships...