Matson receives top ocean carrier honor
Events in the NewsMIT CTL’s Chris Caplice Receives CSCMP 2016 Distinguished Service Award State of Logistics 2016: US Business Logistics Costs Slow Considerably with 2.6% Growth Unwrapping the Hidden Value of a Parcel System ATA’s Costello provides outlook on freight economy Q1 intermodal volumes see 2 percent annual gain, reports IANA More Events News
Events ResourceUnwrapping the Hidden Value of a Parcel System The growth in e-commerce sales and omni-channel distribution has forced more shippers to re-evaluate the way they handle parcel shipments.
At a time when most ocean cargo carriers are still in the red, Matson Inc. manages to make money.
Just as impressive, though, is the fact that the transpacific U.S.-flag carrier continues to satisfy shippers. It has been ranked number one in the ocean carrier category for Logistics Management magazine’s Quest for Quality award.
The recognition is regarded in the transportation and logistics industry as the most important measure of customer satisfaction and performance excellence.
For the past 31 years, our publication has conducted the annual survey of buyers of transportation and logistics services, asking them to rank service providers on five key criteria: on-time performance, value, information technology, customer service and equipment and operations. This year, the survey had over 7,400 participants.
Matson received the highest weighted score of all ocean carriers recognized this year with Quest for Quality awards. It was ranked number one for on-time performance and information technology and number two for customer service and equipment and operations.
The Quest for Quality awards will be formally presented to Matson at an event on September 24 in San Antonio, in conjunction with the Council of Supply Chain Management Professionals (CSCMP) annual conference.Logistics Management June 2, 2016
About the AuthorPatrick Burnson Patrick Burnson is executive editor for Logistics Management and Supply Chain Management Review magazines and web sites. Patrick is a widely-published writer and editor who has spent most of his career covering international trade, global logistics, and supply chain management. He lives and works in San Francisco, providing readers with a Pacific Rim perspective on industry trends and forecasts. You can reach him directly at [email protected]
Subscribe to Logistics Management Magazine!Subscribe today. It's FREE!
Get timely insider information that you can use to better manage your entire logistics operation.
Start your FREE subscription today!
WMS Update: What do we need to run a WMS? Supply Chain Software Convergence: Synchronization Realized View More From this Issue