Subscribe to our free, weekly email newsletter!


Ocean cargo shippers get help measuring carrier service

Shippers and logistics service providers intent on measuring ocean carriers’ schedule reliability may be using a new SaaS tool soon
By Patrick Burnson, Executive Editor
November 09, 2011

Shippers and logistics service providers intent on measuring ocean carriers’ schedule reliability may be using a new Software as a Service (SaaS) tool soon.

According to CargoSmart Limited, their product is available now, along with a sailing schedule application for the iPhone.

“CargoSmart’s interactive analysis tools let us review carriers’ reliability on our key routes,” said Kevin Bulger, vice president of operations, Apex Maritime. “The on-time performance reports will help us monitor and enhance the service we provide to our customers.”

The Apex Group, a top three Non-Vessel Operating Common Carrier (NVOCC) for the transpacific trade to the United States, manages contracts with 16 ocean carriers.

In an interview with LM, Kim Le, director of CargoSmart North America, said that shippers can “drill down” to view the details by service, port, or port pair according to their business needs. Quarterly reports are available for customers to review the trend of on-time reliability.

“The interactive schedule reliability reports are filtered by port, port-pair, service, and carrier,” said Le. “Schedule punctuality is calculated based on tracking of over 14,000 vessel arrivals and departures every month, covering 800 ports and 20 leading carriers and alliance services.”

Le said that another key differentiator is that CargoSmart provides high quality, comprehensive sailing schedule data to power its Schedule Reliability application.

Their methodology for measuring schedule reliability is as follows:

* The primary schedule data source is direct integration with 20 ocean carriers and alliance services for regular proforma schedule updates by EDI
* The secondary data sources include AIS (Automatic Identification System used on vessels), carrier alliance schedule data, and carrier Web sites
* It also provides data optimization, established processes to verify the accuracy and supplement incomplete schedule data.

Meanwhile, similar e-commerce solutions for the ocean freight industry are in development. According to INTTRA, a neutral performance measurement resource enabling shippers and carriers to measure their own performance, has been tested in a pilot program and will be available to the entire INTTRA network next year.

 

 

About the Author

image
Patrick Burnson
Executive Editor

Patrick Burnson is executive editor for Logistics Management and Supply Chain Management Review magazines and web sites. Patrick is a widely-published writer and editor who has spent most of his career covering international trade, global logistics, and supply chain management. He lives and works in San Francisco, providing readers with a Pacific Rim perspective on industry trends and forecasts. You can reach him directly at .(JavaScript must be enabled to view this email address).


Subscribe to Logistics Management magazine

Subscribe today. It's FREE!
Get timely insider information that you can use to better manage your
entire logistics operation.
Start your FREE subscription today!

Recent Entries

The Nicaragua Canal will be three times the length of the Panama Canal, crossing the major Lago de Nicaragua, one of the largest freshwater reservoirs in the region.

FTR and Internet Truckstop said that this alliance will provide shippers and carriers with myriad benefits, including market analysis and specificity for contract and spot freight segments by region and trailer type.

Commerce reported that August retail sales at $444.4 billion were up 0.6 percent compared to July and up 5.0 percent compared to August 2013, and the NRF said that August retail sales, which exclude automobiles, gas stations, and restaurants, were up 0.5 percent compared to July and up 2.7 percent on an annual unadjusted basis.

Carload volumes were up 2.7 percent at 286,002, and intermodal volume was up 4.5 percent at 239,142 trailers and containers.

Non asset-based 3PL XPO Logistics said this week that three global blue chip institutions––PSP Investments, Singapore’s sovereign wealth fund called GIC, and the Ontario Teachers’ Pension Plan–– have invested a cumulative $700 million into XPO, which company officials said will be used to accelerate its growth strategy and allocated mainly for unspecified acquisitions.

Article Topics

News · Ocean Freight · Technology · Ocean Cargo · All topics

Comments

Post a comment
Commenting is not available in this channel entry.


© Copyright 2013 Peerless Media LLC, a division of EH Publishing, Inc • 111 Speen Street, Ste 200, Framingham, MA 01701 USA