Subscribe to our free, weekly email newsletter!


Ocean cargo shippers get help measuring carrier service

Shippers and logistics service providers intent on measuring ocean carriers’ schedule reliability may be using a new SaaS tool soon
By Patrick Burnson, Executive Editor
November 09, 2011

Shippers and logistics service providers intent on measuring ocean carriers’ schedule reliability may be using a new Software as a Service (SaaS) tool soon.

According to CargoSmart Limited, their product is available now, along with a sailing schedule application for the iPhone.

“CargoSmart’s interactive analysis tools let us review carriers’ reliability on our key routes,” said Kevin Bulger, vice president of operations, Apex Maritime. “The on-time performance reports will help us monitor and enhance the service we provide to our customers.”

The Apex Group, a top three Non-Vessel Operating Common Carrier (NVOCC) for the transpacific trade to the United States, manages contracts with 16 ocean carriers.

In an interview with LM, Kim Le, director of CargoSmart North America, said that shippers can “drill down” to view the details by service, port, or port pair according to their business needs. Quarterly reports are available for customers to review the trend of on-time reliability.

“The interactive schedule reliability reports are filtered by port, port-pair, service, and carrier,” said Le. “Schedule punctuality is calculated based on tracking of over 14,000 vessel arrivals and departures every month, covering 800 ports and 20 leading carriers and alliance services.”

Le said that another key differentiator is that CargoSmart provides high quality, comprehensive sailing schedule data to power its Schedule Reliability application.

Their methodology for measuring schedule reliability is as follows:

* The primary schedule data source is direct integration with 20 ocean carriers and alliance services for regular proforma schedule updates by EDI
* The secondary data sources include AIS (Automatic Identification System used on vessels), carrier alliance schedule data, and carrier Web sites
* It also provides data optimization, established processes to verify the accuracy and supplement incomplete schedule data.

Meanwhile, similar e-commerce solutions for the ocean freight industry are in development. According to INTTRA, a neutral performance measurement resource enabling shippers and carriers to measure their own performance, has been tested in a pilot program and will be available to the entire INTTRA network next year.

 

 

About the Author

image
Patrick Burnson
Executive Editor

Patrick Burnson is executive editor for Logistics Management and Supply Chain Management Review magazines and web sites. Patrick is a widely-published writer and editor who has spent most of his career covering international trade, global logistics, and supply chain management. He lives and works in San Francisco, providing readers with a Pacific Rim perspective on industry trends and forecasts. You can reach him directly at .(JavaScript must be enabled to view this email address).


Subscribe to Logistics Management magazine

Subscribe today. It's FREE!
Get timely insider information that you can use to better manage your
entire logistics operation.
Start your FREE subscription today!

Recent Entries

FTR says both spot rates and contract rates are heading up in a full capacity environment and with the fall shipping season rapidly approaching, it explained conditions for shippers could further deteriorate.

Read how others are using Business Process Management to achieve ERP success with Microsoft Dynamics AX. Download the free white paper now.

Now that Congress has issued another highway funding Band-Aid – a $10.9 billion highway bill through next May that former Transportation Secretary Ray LaHood blasted as “totally inadequate” – what can we expect as the infamously do-nothing 113th Congress winds down in the next month before taking yet another recess to prep for the mid-term elections?

Seasonally-adjusted (SA) for-hire truck tonnage in July headed up 1.3 percent on the heels of a 0.8 percent increase in June. The ATA’s not seasonally-adjusted (NSA) index, which represents the change in tonnage actually hauled by fleets before any seasonal adjustment, was 133.3 in July, which outpaced June’s 132.3 by 0.8 percent, and was up 2.8 percent annually.

Volumes for the month of July at the Port of Long Beach (POLB) and the Port of Los Angeles (POLA) were mixed, according to data recently issued by the ports. Unlike May and June, which saw higher than usual seasonal volumes, due to the West Coast port labor situation, July was down as retailers had completed filling inventories for back-to-school shopping.

Article Topics

News · Ocean Freight · Technology · Ocean Cargo · All topics

Comments

Post a comment
Commenting is not available in this channel entry.


© Copyright 2013 Peerless Media LLC, a division of EH Publishing, Inc • 111 Speen Street, Ste 200, Framingham, MA 01701 USA