Subscribe to our free, weekly email newsletter!


Ocean cargo shippers get help measuring carrier service

Shippers and logistics service providers intent on measuring ocean carriers’ schedule reliability may be using a new SaaS tool soon
By Patrick Burnson, Executive Editor
November 09, 2011

Shippers and logistics service providers intent on measuring ocean carriers’ schedule reliability may be using a new Software as a Service (SaaS) tool soon.

According to CargoSmart Limited, their product is available now, along with a sailing schedule application for the iPhone.

“CargoSmart’s interactive analysis tools let us review carriers’ reliability on our key routes,” said Kevin Bulger, vice president of operations, Apex Maritime. “The on-time performance reports will help us monitor and enhance the service we provide to our customers.”

The Apex Group, a top three Non-Vessel Operating Common Carrier (NVOCC) for the transpacific trade to the United States, manages contracts with 16 ocean carriers.

In an interview with LM, Kim Le, director of CargoSmart North America, said that shippers can “drill down” to view the details by service, port, or port pair according to their business needs. Quarterly reports are available for customers to review the trend of on-time reliability.

“The interactive schedule reliability reports are filtered by port, port-pair, service, and carrier,” said Le. “Schedule punctuality is calculated based on tracking of over 14,000 vessel arrivals and departures every month, covering 800 ports and 20 leading carriers and alliance services.”

Le said that another key differentiator is that CargoSmart provides high quality, comprehensive sailing schedule data to power its Schedule Reliability application.

Their methodology for measuring schedule reliability is as follows:

* The primary schedule data source is direct integration with 20 ocean carriers and alliance services for regular proforma schedule updates by EDI
* The secondary data sources include AIS (Automatic Identification System used on vessels), carrier alliance schedule data, and carrier Web sites
* It also provides data optimization, established processes to verify the accuracy and supplement incomplete schedule data.

Meanwhile, similar e-commerce solutions for the ocean freight industry are in development. According to INTTRA, a neutral performance measurement resource enabling shippers and carriers to measure their own performance, has been tested in a pilot program and will be available to the entire INTTRA network next year.

 

 

About the Author

image
Patrick Burnson
Executive Editor

Patrick Burnson is executive editor for Logistics Management and Supply Chain Management Review magazines and web sites. Patrick is a widely-published writer and editor who has spent most of his career covering international trade, global logistics, and supply chain management. He lives and works in San Francisco, providing readers with a Pacific Rim perspective on industry trends and forecasts. You can reach him directly at .(JavaScript must be enabled to view this email address).


Subscribe to Logistics Management magazine

Subscribe today. It's FREE!
Get timely insider information that you can use to better manage your
entire logistics operation.
Start your FREE subscription today!

Recent Entries

As the calendar turns to September and we approach 2015’s final third, there are, as usual, many things that require our attention from a freight transportation, logistics, and supply chain perspective.

According to Panjiva data, July shipments-at 952,126-were up 1 percent over June, following sequential gains of 7 percent for May over April and 1 percent for June over May.

While the previous edition of the Shippers Conditions Index (SCI) from freight transportation consultancy FTR showed some encouraging signs for shippers in terms of a mild uptick in overall market conditions.

Supply Chain Expert John Caltagirone is working with an increasing number of large companies that need help addressing key issues that “keep them up at night.” Here’s what Caltagirone recommends supply chain managers do right now to prepare for the future.

What will it take to find, train, and retain talent going forward? Three supply chain experts dust off their crystal balls and discuss the top ways to build the workforce for 2025.

Article Topics

News · Ocean Freight · Technology · Ocean Cargo · All topics

Comments

Post a comment
Commenting is not available in this channel entry.


© Copyright 2015 Peerless Media LLC, a division of EH Publishing, Inc • 111 Speen Street, Ste 200, Framingham, MA 01701 USA