OOCL chosen as best Ag ocean cargo carrier

Hamburg Sud and Evergreen finished closely behind in the AgTC voting, and were also recognized for their superior performance. Congratulations to all three.

By ·

The results of the The Agriculture Transportation Coalition (AgTC) 2014 Ocean Carrier Performance Survey were announced at the 26th Annual Meeting in San Francisco last week with OOCL taking first place honors.

Hamburg Sud and Evergreen finished closely behind in the voting, and were also recognized for their superior performance.

Each year, the AgTC surveys the broad and diverse cross-section of our members, the U.S. agriculture and forest products exporters and importers from all geographic locations, of virtually all dry and refrigerated products, via dry and refrigerated 20-foot and 40- foot containers, to determine the ocean carrier performance.

“The AgTC’s Ocean Carrier Performance Survey has become a much anticipated means for ocean carriers to benchmark their performance on critical factors which determine the customer experience with their line,” says Peter Friedmann, AgTC’s Executive Director.
While the complete rankings are not released publicly, the AgTC does individual carrier ratings, both overall and for each performance element, with that carrier, upon request. This then can be a constructive means to gauge performance relative to competing carriers.

All Annual Survey responses are aggregated, and the individual responses discarded, to assure confidentiality of each shipper’s response.

According to Friedmann, this year’s survey was again expanded to gain more insight into agriculture and forest products shippers
who completed the survey.

The survey collected data on the shippers’:

- Cargo origins in the U.S. and Canada
- Global cargo destinations
- Volume of cargo/containers shipped each year

The AgTC members were then asked to rate ocean carriers in eleven categories of service.

· consistent availability of correct sizes and types of container equipment needed
· consistent availability of slots on vessels and equipment needed each week by port and service
string
· overall document accuracy and efficiency
· accuracy in shipment rating and bill of lading release/turn time
· willingness to accept shippers’ export documentation as close to cargo cut-off as possible
· advertised vs. actual vessel schedule and transit time
· intermodal door service and availability from shipper facilities or interior gateways
· terminal service and efficiency at US ports
· terminal service and efficiency at foreign ports
· understanding and adaptation to commercial needs of the agriculture community
· representatives’ response time and ability to address problems.

The fact that all three top carriers made a stretch run for the title speaks volumes about the value they place in this contest. Congratulations to all three top finishers.


About the Author

Patrick Burnson, Executive Editor
Patrick Burnson is executive editor for Logistics Management and Supply Chain Management Review magazines and web sites. Patrick is a widely-published writer and editor who has spent most of his career covering international trade, global logistics, and supply chain management. He lives and works in San Francisco, providing readers with a Pacific Rim perspective on industry trends and forecasts. You can reach him directly at [email protected]

Subscribe to Logistics Management Magazine!

Subscribe today. It's FREE!
Get timely insider information that you can use to better manage your entire logistics operation.
Start your FREE subscription today!

Article Topics

Container · Global · Transportation · All Topics
Latest Whitepaper
Private Fleet vs. Dedicated: Which one is right for you?
Having the right fleet for your business can give you an advantage over the competition and lower transportation costs.
Download Today!
From the April 2017 Issue
While adoption rates have remained relatively flat, yard management systems (YMS) are helping logistics operations turn that important space between the loading dock and the gate into a vital link in the supply chain.
Information Management: Wearables come in for a refit
2017 Air Cargo Roundtable: Positive Outlook Driven by New Demand
View More From this Issue
Subscribe to Our Email Newsletter
Sign up today to receive our FREE, weekly email newsletter!
Latest Webcast
Maximize Your LTL Driver Adherence with Real-time Feedback
This webinar shows how companies are using real-time performance data to optimize the scheduling of their city fleets, as well as the routing of their standard, accelerated and time-critical shipments.
Register Today!
EDITORS' PICKS
2017 Salary Survey: Fresh Voices Express Optimism
Our “33rd Annual Salary Survey” reflects more diversity entering the logistics management...
LM Exclusive: Major Modes Join E-commerce Mix
While last mile carriers receive much of the attention, the traditional modal heavyweights are in...

ASEAN Logistics: Building Collectively
While most of the world withdraws inward, Southeast Asia is practicing effective cooperation between...
2017 Rate Outlook: Will the pieces fall into place?
Trade and transport analysts see a turnaround in last year’s negative market outlook, but as...