Optimizing the “Last-mile” - How mobility is delivering cost efficiencies and enhancing customer exp

Thursday, May 11, 2017 | 2pm ET

Thursday, May 11, 2017 2:00PM
Bob Trebilcock, Editor, Logistics Management and Supply Chain Management Review
Elaine Zelby, Director, Product Marketing, Capriza

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For logistics and supply chain professionals, the "last mile" of delivering goods to customers can make or break a business. New technologies are available today to help digitize pen and paper processes, extend back office technology to the field delivery teams and enable real-time communications. The end result helps with profit margins, cash flow, customer relationships, and churn.

Learn how to better optimize delivery and customer experience and how Titan Machinery was able to save 8,785 hours and generate over $221k efficiency gains in 2016 through mobility.

The webinar will demonstrate:

  • Innovative technology for digitizing pen & paper processes and connecting back office technology to field delivery teams
  • Chatbots and how they can be used for real time communication with drivers, customers and logistics managers
  • How Titan Machinery is seeing cost efficiencies with mobile-enabled proof of delivery
  • Ways you can cost-effectively expedite the creation and deployment of mobile apps for employees, contractors, and customers
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From the September 2017 Logistics Management Magazine Issue
While Amazon’s recent bid to purchase Whole Foods made mainstream headlines, the e-commerce giant will still need to adhere to time-tested realities. Any way you slice it, the integrated U.S. cold chain requires optimized service from existing ports, 3PLs, cold storage warehousing, transportation providers and high-value vendors.
Improving 3PL Management: Glanbia Adds Muscle to Logistics
Why Retail Supply Chain Transformations Fail - and how to get it right
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