Product Returns: An Untapped Revenue Stream
September 19, 2013
Reverse logistics is a critical component of the bottom line. A smart returns management strategy will help your business:
- Improve customer satisfaction/retention
- Reduce processing and transportation costs
- Recapture revenue on the secondary market
- Capture critical product performance data
This white paper provides an overview of U.S. business practices for managing returns. The paper will examine the advantages of a properly maintained returns process and discuss important options to consider in developing a reverse logistics strategy.
Subscribe to Logistics Management magazine
entire logistics operation. Start your FREE subscription today!