Putting S&OP on the Fast Track

A.T. Cross was facing inventory management and demand forecasting challenges that threatened to stall growth and profitability. The solution: a fast-track S&OP initiative that resolved disconnects in planning processes, dramatically reduced finished goods inventory, sustained service levels, and lowered supply chain costs.

By ·
Download Article PDF

A.T. Cross, maker of A.T. Cross brand pens and other fine writing instruments and accessories, has been transforming itself and its product lines over the last few years. Between 2005 and 2007, the company completed a fundamental overhaul of its product line, bringing award-winning and innovative designs to market and breathing new life into a once old and tradition-bound product line.

As part of this transformation, A.T. Cross introduced 25 percent of its product mix as innovation, built a growing direct-to-consumer business, and opened new geographical regions through the U.S., Europe, and Asia. During this same period, it also moved its manufacturing and assembly operations from Lincoln, R.I., headquarters to a company-owned plant in China.

This aggressive transformation began paying off. The company experienced steady growth in a flat-to-declining market, and its new products and channel expansion promised an even more profitable future. By late 2007, however, inventory levels and product/channel complexity led to significant inventory imbalances. Thrust into the realities of managing a global supply chain, fast-moving, on-demand, consumer goods market, management realizes that the longer supply chain and historic planning practices brought with them a distinct set of challenges.

SUBSCRIBERS: Click here to download PDF of the full article.

Subscribe to Logistics Management Magazine!

Subscribe today. It's FREE!
Get timely insider information that you can use to better manage your entire logistics operation.
Start your FREE subscription today!

Article Topics

All Topics
Latest Whitepaper
Maximizing Your Sales Team’s Effectiveness
Companies need to examine how to restructure their sales team to respond to different customers and subsequent buying behaviors and preferences.
Download Today!
From the November 2017 Logistics Management Magazine Issue
An inside look at how a large pharmaceutical firm transformed its vendor and supplier relationships into true, collaborative partnerships—and greatly strengthened its logistics and supply chain operations in the process.
34th Annual Quest for Quality Awards: 2017 Awards Dinner
Trucking Regulations: Washington U-Turns; States put hammer down
View More From this Issue
Subscribe to Our Email Newsletter
Sign up today to receive our FREE, weekly email newsletter!
Latest Webcast
Make Your Products Smarter in the Supply Chain with the IoT
This webinar explores how temperature-sensing smart labels and inexpensive NFC tags are being used to extend product safety and efficiency beyond the shipping dock while also building a communication bridge to your customers.
Register Today!
EDITORS' PICKS
2017 NASSTRAC Shipper of the Year: Mallinckrodt; Mastering and managing complexity
An inside look at how a large pharmaceutical firm transformed its vendor and supplier relationships...
2017 Alliance Awards: Recognizing outstanding supply chain partnerships
In an era where effective supply chain collaboration is both highly valued and elusive, Logistics...

26th Annual Study of Logistics and Transportation Trends: Transportation at Digital Speed
While a majority of companies strongly agree that transportation is a strategically important...
34th Annual Quest for Quality Awards: Winners Revealed
Which carriers, third-party logistics providers, and North American ports have crossed the service...