Subscribe to our free, weekly email newsletter!


Rail/Intermodal: Going above and beyond on the rails

By Logistics Management Staff
August 01, 2014

Through record-high investments and a sharp focus on service, rail and intermodal providers are still delivering on their service promise to shippers—and doing it with improved efficiency, say LM readers.

As Group News Editor Jeff Berman reported in his 2014 Rail/Intermodal Roundtable that appeared in our June issue, perhaps the most impressive fact revolving around the rail/intermodal success story is the flexibility that the sector has illustrated, as it’s been able to roll with the economic changes and demand trends since the depths of the Great Recession.

And since that time, the modes have made steady annual gains and are on track to meet or exceed pre-recession volumes on the intermodal side—with carload volumes not that far behind.

“Amid a flurry of concerns over the regulatory framework of the industry as well as safety concerns, the railroads continue to do their part, making annual record-level capital investments in their infrastructure and network to meet shipper objectives for things like improved transit time gains and increased network efficiency,” says Berman.

However, in the midst of this storied progress, rail carriers still face an array of mounting challenges, including recovering from weather-related service issues caused from this past winter; the possibility of re-regulation; and increasing pushback from shippers that are less than pleased with rates as underlying demand for service remains strong.

How rail and intermodal service providers manage through these unfolding challenges is yet to be seen, but what we can report this month is that the 12 service providers listed below have gone above and beyond to deliver world-class service for the readers of LM.

Leading the way in the 2014 Rail/Intermodal category this year we find Swift Transportation (47.07) putting up the highest weighted score. Swift posted top marks in Value (10.10), Customer Service (9.18), and Equipment & Operations (9.42). Pulling in just behind is Norfolk Southern (NS) with a weighted score of 45.91. NS took the lead in two attributes this year, posting a category-high 10.85 in On-time Performance and 7.91 in Information Technology.

In this year’s Intermodal Marketing category we find CSX Intermodal posting an impressive 50.02 weighted score. CSX leads the way in Value (10.73), Information Technology (8.46), and Customer Service (10.24). Pulling in first in terms of On-time Performance is Dart Intermodal (12.09), and taking the top spot in Equipment & Operations is J.B. Hunt Intermodal (9.54).


2014 Quest for Quality Winners Categories

NATIONAL LTL | REGIONAL LTL | TRUCKLOAD | RAIL/INTERMODAL | OCEAN CARRIERS | PORTS | 3PL | AIR CARRIERS and FREIGHT FORWARDERS


home page

Subscribe to Logistics Management magazine

Subscribe today. It's FREE!
Get timely insider information that you can use to better manage your
entire logistics operation.
Start your FREE subscription today!

Recent Entries

The U.S. Department of State maintained Thailand’s Tier 3 ranking, the lowest category, in its annual Trafficking in Persons (TIP) Report, which was released this week.

During this webcast we'll explore how supply chain execution convergence (SCEC) helps break down the barriers resulting from disparate, fragmented technology solutions allowing you to more effectively serve customers, adapt to changing business cycles, and save both money and resources.

Between a consumer-led revolution, competition from Amazon, international sourcing, and port shutdowns, retail supply chains are challenged like never before. A new e-book and self-assessment tool offer benchmarks and insights into how supply chains can keep up with the retail consumer.

The report, entitled “U.S. Freight Transportation Forecast to 2026, which is drafted by ATA and IHS Global Insight, calls for a 28.6 percent hike in annual freight tonnage, as well as a 74.5 percent gain in freight revenues to $152 trillion in 2026.

During this webcast experts will uncover how an industry first automated technology tool can fill the gaps in the shipment assignment processes, and optimize your transportation network for the lowest possible cost.

Comments

Post a comment
Commenting is not available in this channel entry.


© Copyright 2015 Peerless Media LLC, a division of EH Publishing, Inc • 111 Speen Street, Ste 200, Framingham, MA 01701 USA