RedPrairie acquires all-commerce solutions provider Escalate Retail

Collective functionality enhances multi-channel retailing with order capture, POS, store kiosk, and call center operations.

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RedPrairie Corp., a productivity solutions provider, announced it has finalized the acquisition of Escalate Retail today, a leading provider of all-channel commerce to specialty retailers, direct marketers and big-ticket retailers. The acquisition creates a compelling combination of assets, capabilities, and people that leverage Escalate’s capabilities and extend RedPrairie’s supply chain leadership position to create a combination of solutions that integrate and optimize the customer experience, from search to sale to delivery, no matter when, where or how the customer chooses to shop.

Escalate’s solutions deliver all-channel commerce capabilities that help reinvent shopping for more than 400 brands in the retail vertical, including St. John Knits, The Buckle, Hot Topic, Coldwater Creek, Eileen Fisher, and The Louvre.

“With this acquisition, RedPrairie will be ideally positioned to manage both supply chain and retail activities, from the time a customer first makes contact with their retailer—no matter the channel, touch point, or device—all the way through to fulfillment,” says RedPrairie CEO Mike Mayoras. “Additionally, we have enhanced our ability to leverage our Workforce and Inventory Management solutions to help retailers optimize inventory and fulfillment processes regardless of where the order is in the supply chain.”

“The consumer has evolved,” says Stewart Bloom, CEO Escalate Retail. “More than ever, consumers are using a number of different channels to interact with retailers outside of the store from online and mobile devices, to call centers and social media among others. Our merging with RedPrairie results in unparalleled capabilities to optimize the customer experience, from search to sale to delivery.”

SaaS drives the RedPrairie acquisition of ShipComm
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Managing Global Transportation: How NVOCCs can operate more profitably
Global transportation isn’t getting any easier to manage. With new rules and regulations to learn, new compliance requirements to adhere to, and new customers and business partners to onboard, navigating the complexities of the global market can be difficult for any company. To fully leverage their global supply chains, firms need a robust, global transportation management system that helps them navigate this ever-changing environment.
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From the July 2016 Issue
While it’s currently a shippers market, the authors of this year’s report contend that we’ve entered a “period of transition” that will usher in a realignment of capacity, lower inventories, economic growth and “moderately higher” rates. It’s time to tighten the ties that bind.
2016 State of Logistics: Third-party logistics
2016 State of Logistics: Ocean freight
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