By George Kokoris
February 1, 2011
This white paper brought to you by Kewill and Blumberg Advisory Group, examines the financial returns that may be realized through the implementation of an advanced Reverse Lifecycle Management (RLM) solution. The paper highlights major areas for further exploration and financial analysis within the reverse logistics service network.
Provided within the white paper is an embedded ROI model that is based on our collective experience working with clients and customers. This model provides a framework for calculating the financial returns that can be derived from implementing a next-generation reverse logistics software solution.
Global Product Manager, Kewill Reverse Logistics, Kewill
Bob Leeds has over 15 years of domain expertise with
service operations, service parts management, reverse
logistics and associated software applications,
including almost a decade of Product Management
experience with some of the largest software players in
the service parts planning and reverse logistics market.
Bob has worked with industry leading brand owners, 3PLs,
3PSPs, and OEMs such as Jabil, Celestica, Ryder, Dell,
IBM, Cisco, DecisionOne, and HP. He has a deep
understanding of the operational processes, financials,
and business requirements for Reverse Lifecycle
Management and how to apply software solutions to
improve cost control, revenue generation, and customer
Blumberg, President Blumberg Advisory Group
Michael R. Blumberg is President & CEO of Blumberg
Advisory Group, Inc., Certified Management Consultant
(CMC), and a respected author and speaker. His firm
provides strategic and tactical assistance for improving
the overall profitability and quality of aftermarket
service operations. He has also served as President of
the Delaware Valley Chapter of the Association for Field
Service Managers International and president of the
Philadelphia Chapter of the Institute of Management
Consultants. Mr. Blumberg is an industry authority on
Reverse Logistics and Closed Loop Supply Chain
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