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Reverse Lifecycle Management ROI Model for Reverse Logistics Software


February 01, 2011
This white paper brought to you by Kewill and Blumberg Advisory Group, examines the financial returns that may be realized through the implementation of an advanced Reverse Lifecycle Management (RLM) solution. The paper highlights major areas for further exploration and financial analysis within the reverse logistics service network.

Provided within the white paper is an embedded ROI model that is based on our collective experience working with clients and customers. This model provides a framework for calculating the financial returns that can be derived from implementing a next-generation reverse logistics software solution.

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Bob Leeds, Global Product Manager, Kewill Reverse Logistics, Kewill
Bob Leeds has over 15 years of domain expertise with service operations, service parts management, reverse logistics and associated software applications, including almost a decade of Product Management experience with some of the largest software players in the service parts planning and reverse logistics market.  Bob has worked with industry leading brand owners, 3PLs, 3PSPs, and OEMs such as Jabil, Celestica, Ryder, Dell, IBM, Cisco, DecisionOne, and HP.  He has a deep understanding of the operational processes, financials, and business requirements for Reverse Lifecycle Management and how to apply software solutions to improve cost control, revenue generation, and customer retention.

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Michael Blumberg, President Blumberg Advisory Group
Michael R. Blumberg is President & CEO of Blumberg Advisory Group, Inc., Certified Management Consultant (CMC), and a respected author and speaker. His firm provides strategic and tactical assistance for improving the overall profitability and quality of aftermarket service operations.  He has also served as President of the Delaware Valley Chapter of the Association for Field Service Managers International and president of the Philadelphia Chapter of the Institute of Management Consultants. Mr. Blumberg is an industry authority on Reverse Logistics and Closed Loop Supply Chain Management.



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