UPS survey: Healthcare supply chain shippers continue to adapt to industry challenges

Sixth annual UPS “Pain in the (Supply) Chain” healthcare survey outlines concerns among decision makers and how they plan to address them, such as the 70% who plan to implement new distribution channels over the next five years.

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The sixth annual UPS “Pain in the (Supply) Chain” healthcare survey, conducted for UPS by TNS, a provider of global market research services, was based on data and feedback from more than 440 senior-level healthcare supply chain decision makers in North America, Asia-Pacific, and Western Europe. Regardless of their location, all cited healthcare legislation and procedures as top concerns.

In order to grow business in the face of these challenges, respondents report that over the next five years, 84% plan to invest in new technologies, 78% plan to enter new markets, 70% plan to implement new distribution channels to providers, retailers, and end-patients, and 59% plan to count more on 3PL partners.

To read about more highlights from the report in Logistics Management, click here.


About the Author

Jeff Berman, Group News Editor
Jeff Berman is Group News Editor for Logistics Management, Modern Materials Handling, and Supply Chain Management Review. Jeff works and lives in Cape Elizabeth, Maine, where he covers all aspects of the supply chain, logistics, freight transportation, and materials handling sectors on a daily basis. Contact Jeff Berman

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Efficient Track/Trace Enhances Customer Loyalty
Consumer satisfaction with the quality of your products is clearly important, but the service you provide before and after the sale is equally important to any business, but often overlooked as benefiting the bottom line. However, providing efficient tracking and tracing of shipped products enhances customer loyalty and your company image.
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