Voice: Green order picking in the Green Mountain state

{lm_summary}

Latest News

State of Logistics 2016: Pursue mutual benefit
Accraply acquires Harland Machine Systems of England
Q&A: Abtin Hamidi, chief vice president and co-founder of CargoChief
Diesel prices head down for third straight week, reports EIA
New Tire Handling Group formed at Bastian Solutions
More News

Latest Resource

Improving Packaging: The Cost of Shipping Air is Going Up
Retailers and manufacturers that insist on using inefficient and sloppy packaging methods—oversized boxes, inefficient packaging, poorly constructed palletized contents—are paying for their mistakes in sharply higher freight rates.
All Resources
By ·

The Green Mountain State takes its “green” state motto very seriously, and so does the Burlington Drug Company. Based in Milton, Vt., Burlington Drug was founded in the late 1800s and has evolved from a small manufacturer to a wholesale pharmaceutical business that ships pharmaceuticals and convenience store goods to more than 1,000 locations in eight states.

The company had been using a paper-based picking process to fill orders, but that was expensive and created an excessive amount of documents each year. The process was also inefficient because it took about two to three hours to sort through paperwork before products could be moved out of its 170,000-square-foot warehouse. So, the company wanted to find a system that would improve pick accuracy and productivity while also honoring the company’s commitment to eco-friendly environmental practices.

It chose a voice-directed picking solution (Voxware, voxware.com) that provides all of the features that Burlington Drug required, including environmental benefits that shrink its carbon footprint and efficiencies that cut its operational expenses.

“We decided to go with voice not only for the increased order accuracy and production that we would get out of it, but for the cost savings on paper as well,” says Jay Mitiguy, Burlington Drug’s assistant vice president.

The company has saved more than one million pages each year, savings about $100,000.

The new system has also reduced costs and created productivity-driven labor savings. Burlington Drug’s productivity is up 20% and it’s picking at 99.95% accuracy.

Mitiguy says the company knew quickly that this was a good decision. Not only has the company has experienced increased order accuracy and increased production levels, the system’s software allows the company to implement internal business process changes quickly and efficiently.

click here to download the PDF article
click here to download PDF article


About the Author

Lorie King Rogers
Lorie King Rogers, associate editor, joined Modern in 2009 after working as a freelance writer for the Casebook issue and show daily at tradeshows. A graduate of Emerson College, she has also worked as an editor on Stock Car Racing Magazine.

Subscribe to Logistics Management Magazine!

Subscribe today. It's FREE!
Get timely insider information that you can use to better manage your entire logistics operation.
Start your FREE subscription today!

Article Topics

· All Topics
Latest Whitepaper
Improving Packaging: The Cost of Shipping Air is Going Up
Retailers and manufacturers that insist on using inefficient and sloppy packaging methods—oversized boxes, inefficient packaging, poorly constructed palletized contents—are paying for their mistakes in sharply higher freight rates. Pitt Ohio White Paper, Logistics White Paper, Dimensional Packaging
Download Today!
From the July 2016 Issue
While it’s currently a shippers market, the authors of this year’s report contend that we’ve entered a “period of transition” that will usher in a realignment of capacity, lower inventories, economic growth and “moderately higher” rates. It’s time to tighten the ties that bind.
2016 State of Logistics: Third-party logistics
2016 State of Logistics: Ocean freight
View More From this Issue
Subscribe to Our Email Newsletter
Sign up today to receive our FREE, weekly email newsletter!
Latest Webcast
Getting the most out of your 3PL relationship
Join Evan Armstrong, president of Armstrong & Associates, as he explains how creating a balanced portfolio of "Top 50" global and domestic partners can maximize efficiency and mitigate risk.
Register Today!
EDITORS' PICKS
Regional ports concentrate on growth and connectivity
With the Panama Canal expansion complete, ocean cargo gateways in the Caribbean are investing to...
Digital Reality Check
Just how close are we to the ideal digital supply network? Not as close as we might like to think....

Top 25 ports: West Coast continues to dominate
The Panama Canal expansion is set for late June and may soon be attracting more inbound vessel calls...
Port of Oakland launches smart phone apps for harbor truckers
Innovation uses Bluetooth, GPS to measure how long drivers wait for cargo