Filed in August 2013
Thursday, August 01, 2013
U.S. ports are planning and investing in a balanced portfolio of services to prepare for continued volume growth.
While every carrier and service provider measured in the Quest for Quality is under pressure from shippers to expand and diversify their offerings while maintaining world-class service, no sector is feeling it as much as third party logistics providers (3PL).
As Logistics Management has been reporting, the global outlook for the airline industry in terms of profit and revenue has recently brightened—just a little—according to reports form the International Air Transport Association (IATA).
Logistics managers and non-vessel operators expect that, as ocean carriers’ cash flow gets tighter, the charter market will increasingly be used for newer, fuel-efficient vessels. The payoff for shippers will be sustainable service.
It’s my distinct honor to present the logistics and transportation community with the results of the 30th Annual Quest for Quality Survey
. The publication in your hands marks the culmination of a six-month research project conducted by Peerless Research Group (PRG) that’s become known over three decades as the single most important measure of customer satisfaction and service performance excellence available in the logistics and transportation industry.
In the past months, ABF Freight System and UPS Freight announced 5.9 percent general rate increases, effective May 28 and June 10, respectively. Con-way Freight will raise its LTL rates 5.9 percent on June 24. On June 10, FedEx Freight announced a 4.5 percent GRI in non-contract base rates effective July 1, and other large carriers are expected to follow suit over the next several weeks.
A lot of global companies are hoping that emerging markets will prop up their bottom lines. They could be disappointed.
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One needs to look no further than the futures market for evidence that analysts’ forecasts are rarely correct. In every trade, the buyer believes that prices will rise, and the seller believes the exact opposite. Not often do you see an analyst publicly reflect on a prior forecast—except, of course, when their goal is to make a “victory lap.”