A record number of respondents tell us that digitized supply chains and e-commerce may soon help to drive up pay. But for
now, compensation has hit a wall and may not improve until “boomers” move on and millennials move in.
Consumer satisfaction with the quality of your products is clearly important, but the service you provide before and after the sale is equally important to any business, but often overlooked as benefiting the bottom line.
During this webcast we'll examine the competing strategies and cost effectiveness for completing the 'final mile' for residential and smaller deliveries. From automating communication to customer service and reliability we'll identify hot points critical to the final mile.
Faced with a tight domestic transport market that includes labor and fuel pressure on carriers, shippers are inclined to leverage volume and go for extensions of past rate agreements. I would like to encourage shippers to start thinking outside the box.