Help for retailers with omni-channel strategies

To help merging brick-and-mortar and online retail channels with two key issues—visibility into incoming online demand and aligning this demand with in-store labor—Manhattan Associates (Booth 3668) has announced a new partnership with Kronos.
By Sara Pearson Specter, Editor at Large
January 21, 2013 - MMH Editorial

To help merging brick-and-mortar and online retail channels with two key issues—visibility into incoming online demand and aligning this demand with in-store labor—Manhattan Associates (Booth 3668) has announced a new partnership with Kronos. Together, the companies will help retailers profitably integrate their stores into their digital selling strategy with a new solution that helps retailers efficiently execute store fulfillment processes while better staffing their stores accordingly.

These two solutions, when paired together, will account for labor demands from all selling channels and from all non service-based activities now required to support the omni-channel initiatives. This will allow retailers to increase customer satisfaction and drive sales by freeing up trapped inventory in the store, while managing labor costs, said David Landau, vice president of product management for Manhattan Associates.


“As omni-channel initiatives increasingly turn to stores and store inventory to help meet customer demand, the need for process integration between store fulfillment and workforce management will be an imperative for maintaining profit margins,” Landau explained. “The combination of Kronos and Manhattan Associates’ domain expertise will give retailers the solutions to ensure their strategies provide profitable growth, all while maintaining and growing customer service levels.”

ProMat 2013 is scheduled to be held January 21-24, 2013 in Chicago’s McCormick Place South. The tradeshow will showcase the latest manufacturing, distribution and supply chain solutions in the material handling and logistics industry. Modern’s complete ProMat 2013 coverage.



About the Author

image
Sara Pearson Specter
Editor at Large

Sara Pearson Specter has written articles and supplements for Modern Materials Handling and Material Handling Product News as an Editor at Large since 2001. Specter has worked in the fields of graphic design, advertising, marketing, and public relations for nearly 20 years, with a special emphasis on helping business-to-business industrial and manufacturing companies. She owns her own marketing communications firm, Sara Specter, Marketing Mercenary LLC (http://www.saraspecter.com). Clients include companies in a diverse range of fields, including materials handing equipment, systems and packaging, professional and financial services, regional economic development and higher education. Specter graduated from Centre College in Danville, Ky. with a bachelor’s degree in French and history. She lives in Oregon’s Willamette Valley where she and her husband are in the process of establishing a vineyard and winery (http://www.BellsUpWinery.com).


Subscribe to Logistics Management magazine

Subscribe today. It's FREE!
Get timely insider information that you can use to better manage your
entire logistics operation.
Start your FREE subscription today!

Recent Entries

APICS and ASTL said they have signed off on an agreement in which AST&L will merge with APICS upon ratification by an AST&L member vote.

The average price per gallon of diesel rose 4.3 cents to $2.854 per gallon, following gains of 3.1 cents and 2.6 cents, respectively, the previous two weeks for a cumulative ten cent gain over the last three weeks.

The index ISM uses to measure non-manufacturing growth—known as the NMI—was 57.8 in April which was 1.3 percent above March and also 0.5 percent above the 12-month average of 57.3. Economic activity in the non-manufacturing sector has grown for the last 63 months, according to ISM.

Non asset-based 3PL XPO Logistics reported solid first quarter earnings last night, with total gross revenue seeing a 148.9 percent annual gain at $703.0 million and net revenue up 349.0 percent to $262.2 million. Despite the significant gains in total gross revenue and net revenue, the company had a $14.7 million quarterly net loss, which marked an improvement compared to a $28.3 million net loss a year ago.

So far, so good may be the best way to describe the current state of progress in the negotiating process regarding the announcement made last month by FedEx that it plans to acquire Netherlands-based TNT-NV and a provider of mail and courier services and the fourth largest global parcel operator for $4.8 billion.

Comments

Post a comment
Commenting is not available in this channel entry.