Mobile computing equipment furnishes real-time data

City Furniture installs forklift-mounted computers to track inventory in real time and honor its promise of same-day, seven-day-a-week delivery to customers.
By Lorie King Rogers, Associate Editor
July 01, 2012 - MMH Editorial

City Furniture is one of Florida’s fastest growing furniture retailers. Headquartered in Tamarac, Fla., the company currently has 15 stores and nine Ashley Home Store showrooms that sell quality home furnishings in a fun environment.

But it wasn’t fun for the staff in its one-million-square-foot warehouse when the aging data collection hardware mounted to the fleet of lift trucks needed repairs. The trucks operate 23 out of 24 hours every day, and “users aren’t always gentle in a rugged industrial environment,” explains Ricky Maharaj, network administrator at City Furniture. 

Unreliable equipment posed a risk of downtime in the warehouse. Since City Furniture promises its customers same-day delivery seven days a week, the company couldn’t take that risk. It uses a Web-based warehouse management system (WMS) to maintain real-time inventory and keep the flow of merchandise moving smoothly. And, associates use the computers to access the system as they are directed to specific aisles to put away new inventory or pull it for delivery. 

City Furniture’s evaluation team chose a new supplier (Glacier Computer, glaciercomputer.com), and since implementing the new units, they have seen a lot of improvement. Maharaj reports the new units have faster boot times and include built-in smart battery technology that allows the system to operate while employees perform battery changes.

“The improvements allow us to focus on other aspects of the company, as well as increased warehouse productivity with increased equipment uptime,” says Maharaj. “In our fast-paced, rugged environment we depend on equipment that is durable, can sustain rough usage and still maintain great uptime. The new system has delivered for City Furniture.”



About the Author

image
Lorie King Rogers
Associate Editor

Lorie King Rogers, associate editor, joined Modern in 2009 after working as a freelance writer for the Casebook issue and show daily at tradeshows. A graduate of Emerson College, she has also worked as an editor on Stock Car Racing Magazine.


Subscribe to Logistics Management magazine

Subscribe today. It's FREE!
Get timely insider information that you can use to better manage your
entire logistics operation.
Start your FREE subscription today!

Recent Entries

The value of exports from America’s Foreign-Trade Zones increased by 13.7 percent in 2013, to a record-high 79.5 billion in merchandise exported, according to figures released by the U.S. Foreign-Trade Zones Board in its Annual Report to Congress.

While summer may be nearing its end, the climate in the manufacturing sector remains very warm, according to the most recent edition of the Manufacturing Report on Business issued today by the Institute for Supply Management.

When publicly-traded Class I freight railroad and intermodal service providers issued second quarter earnings results earlier this summer, the topic of less than ideal service on the rails was a common theme within the earnings releases and question and answer sessions with top management at those companies.

Supply chain security provider Freightwatch International has released its semi-annual report on cargo theft in the Asia Pacific region for the first half of 2014, which contains some heartening news for U.S. shippers reliant on trucking, warehousing and retail.

FedEx Ground, a subsidiary of FedEx Corporation, reports today that a decision by a three-judge panel of the United States Court of Appeals for the Ninth Circuit reversed previous rulings by the District Court for the Northern District of Indiana in three class action cases involving mostly former independent contractors for FedEx Ground

Comments

Post a comment
Commenting is not available in this channel entry.