Reverse logistics key to Arrow’s enterprise

In an interview with SCMR, Omur Bagci, the company’s director of global solutions explained that they have been able to add significant value to customers’ bottom line through inventory optimization and returns management programs.
By Patrick Burnson, Executive Editor
March 14, 2011 - SCMR Editorial

When Arrow Electronics Inc. announced that reverse logistics would be a new area of concentration for its global supply chain last January, there were still some details to be addressed.

In an interview with SCMR, Omur Bagci, the company’s director of global solutions explained that they have been able to add significant value to customers’ bottom line through inventory optimization and returns management programs.

“Reverse logistics announced the launch of its full-service reverse supply chain business segment comprising three brands,” explained Bagci. “This comprises ‘Resolve,’ a RL service brand; ‘Intechra,’ a source for IT asset disposition and services; and ‘Converge,’ a provider of electronic components distribution services.”


According to Bagci, each unique service offering complements the supply chain services of Arrow Electronics, a Fortune 200 company within the technology marketplace. He said that ReSolve, Intechra and Converge are the foundation of strategic growth in the reverse supply chain industry.


“Most manufacturers approach reverse logistics with an immediate tactical plan,” he said. “We want to take it to higher long-term level for technology-driven companies.”


Arrow’s suite of reverse supply chain services include:


• Service Spares Management: Inventory optimization and risk management of service spares, using lean planning principles to deliver bottom-line serviceability and overall inventory reduction.
• Product Returns Management: Value recovery through comprehensive asset reallocation and the redeployment of materials back into the service supply chain.
• IT Asset Disposition: Global, secure and compliant end-of-life IT asset disposition services, including data erasure and disposal, recycling, and remarketing of systems and components.
• Electronic Component Distribution: Rapid electronic component distribution and demanding quality-control programs driven by comprehensive testing capabilities, integrated systems, market intelligence and a global footprint.


Bagci said that the global recession taught shippers “how to squeeze value out of the supply chain.”


“And now that things are improving this is a lesson that will not be forgotten,” he said.

For related stories click here.



About the Author

image
Patrick Burnson
Executive Editor
Patrick Burnson is executive editor for Logistics Management and Supply Chain Management Review magazines and web sites. Patrick is a widely-published writer and editor who has spent most of his career covering international trade, global logistics, and supply chain management. He lives and works in San Francisco, providing readers with a Pacific Rim perspective on industry trends and forecasts. You can reach him directly at .(JavaScript must be enabled to view this email address).

Subscribe to Logistics Management magazine

Subscribe today. It's FREE!
Get timely insider information that you can use to better manage your
entire logistics operation.
Start your FREE subscription today!

Recent Entries

February manufacturing data issued today by the Institute for Supply Management (ISM) dipped slightly compared to January, according to the most recent edition of the organization’s Manufacturing Report on Business.

As U.S. West Coast ports begin to address their critical congestion issues, an innovative approach is being launched at San Pedro Bay.

The ongoing financial travails of the Highway Trust Fund was made clear in a position paper recently issued by Jeff Davis, senior fellow at the Eno Center for Transportation. In the paper–entitled “Why Not A Ten-Year Surface Transportation Bill?”-Davis points to past federal transportation bills, as well as the White House’s GROW AMERICA proposal as having one fatal flaw in common: they each leave the HTF on worst financial shape after the bill expires than it was prior to the bill being enacted.

Working with research partner, The Economist Intelligence Unit, the IBM Institute for Business Value surveyed 1,023 global procurement executives from 41 countries in North America, Europe and Asia.

U.S. Carloads were down 7.8 percent annually at 259,544, and intermodal volume was off 15.7 percent for the week ending February 21 at 213,617 containers and trailers.

About the Author

Patrick Burnson, Executive Editor
Patrick Burnson is executive editor for Logistics Management and Supply Chain Management Review. Patrick covers international trade, global logistics, and supply chain management. He lives and works in San Francisco, providing readers with a Pacific Rim perspective on industry trends and forecasts. Contact Patrick Burnson

Comments

Post a comment
Commenting is not available in this channel entry.