29th Annual Quest for Quality Awards: Regional LTL’s top sprinters find success

Being nimble, quick, and responsive to constantly changing customer demands has kept many of the nation’s top regional LTL’s alive over the past four years.

By ·

image
But this year’s story revolves around the improved scores across the entire regional category, signaling that this year’s Quest for Quality winners have come out of the Great Recession with a full head of steam.

Leading the way in the Northeast/Mid-Atlantic region for the sixth year in the row is A. Duie Pyle with an impressive 49.32 weighted average score. New Penn Motor Express put up a 47.91 average, taking Quest for Quality gold for the second year in a row, while perennial winner Pitt Ohio (46.46) and Ward Transport Logistics (46.44) round out the category that saw scores up by .5 to a full point.

Only one carrier beat the weighted average in the South/South Central region. Southeastern Freight Lines, another perennial winner, posted a 49.30 to take home Quest for Quality gold. In the Midwest/North Central region we found Dayton Freight Lines and Holland battling it out again for top spot yet again. Dayton put up a 47.12 total score while Holland put an equally impressive 47.09.

Storming to an impressive win out West, perennial Quest for Quality winner Lynden Transport put up a 49.80, the highest overall average posted in the entire regional category. According to readers, Lynden was tops in four out of five of our key criteria this year, posting 11.67 in On-time Performance, 11.44 in Value, 8.23 in Information Technology, and 10.04 in Customer Service. Readers tell us that Mountain Valley Express was tops in Equipment & Operations this year with a 8.47. Oak Harbor Freight Lines edged in second in the category this year, posting a 48.17, just 1.63 points behind Lynden.


2012 Quest for Quality Winners Categories

NATIONAL LTL | REGIONAL LTL | TRUCKLOAD | RAIL/INTERMODAL
OCEAN CARRIERS | PORTS | 3PL | AIR CARRIERS | FREIGHT FORWARDERS


home page

2012 Quest for Quality Regional LTL Carrier Sponsors

Northeast/Mid-Atlantic regional

Western regional


About the Author

Michael Levans, Group Editorial Director
Michael Levans is Group Editorial Director of Peerless Media’s Supply Chain Group of publications and websites including Logistics Management, Supply Chain Management Review, Modern Materials Handling, and Material Handling Product News. He’s a 23-year publishing veteran who started out at the Pittsburgh Press as a business reporter and has spent the last 17 years in the business-to-business press. He’s been covering the logistics and supply chain markets for the past seven years. You can reach him at [email protected]

Subscribe to Logistics Management Magazine!

Subscribe today. It's FREE!
Get timely insider information that you can use to better manage your entire logistics operation.
Start your FREE subscription today!

Latest Whitepaper
Leveraging Florida Ports to Expand Two-Way Trade with Asia
Florida’s geography is convenient to global markets and serves as the perfect conduit for Asia-focused container trade. Florida Ports, seaport white papers, Benefits of using florida ports
Download Today!
From the April 2018 Logistics Management Magazine
As companies continue to search for the next generation of logistics management talent, the existing workforce is being asked to deliver more than ever before. While our survey respondents aren’t griping about the workload, they maintain that new challenges require more resources.
LM Viewpoint: 2018 Salary Survey, delivering more than ever
Smoother execution through S&OP
View More From this Issue
Subscribe to Our Email Newsletter
Sign up today to receive our FREE, weekly email newsletter!
Latest Webcast
Reshaping the Restaurant Supply Chain in the Digital Age
Get an inside look at how a leading restaurant group Bloomin’ Brands Inc (BBI), coordinates its complex supply chain to deliver an exceptional restaurant experience at the lowest cost to serve.
Register Today!
EDITORS' PICKS
34th Annual Salary Survey: Salary growth slows, tasks soar
As companies continue to search for the next generation of logistics management talent, the existing...
Evolution of E-commerce: The possibilities of tomorrow
We know e-commerce is reshaping logistics, but what are the technologies savvy managers can leverage...

State of Global Logistics: Delivering above and beyond
Industry experts agree that costs across all sectors worldwide will continue to rise in 2018, and...
2018 Rate Outlook: Economic Expansion, Pushing Rates Skyward
Trade and transport analysts see rates rising across all modes in accordance with continued...