Arrive Logistics opens up new office in Chattanooga

This is the company’s third location, as it also has offices in its corporate headquarters in Austin, Texas, and Chicago, Ill. Arrive officials said this new Chattanooga office was established in order for the company to accommodate its strong growth, as well as to leverage the significant freight market in Chattanooga.

Logistics in the News

U.S.-bound retail container volume set new record, says Port Tracker
“Trade Truce” with China proved to be a remarkable prediction
U.S.-China trade truce buys supply chain managers a little more time
Transportation Management 2018: Navigating the new realities
project44 announces acquisition of Denmark-based GateHouse Logistics
More Logistics News

Logistics Resource

New White Paper focuses on the ABC’s of Anti-Dumping/Countervailing Duties
While the U.S. government has always prioritized protection of U.S. companies against imports that are sold at below market prices, or unfairly subsidized, the Trump administration clearly intends to raise the bar with regard to trade policy enforcement.
All Resources
By ·

Freight brokerage and transportation management services provider Arrive Logistics recently announced it has opened up a new office in Chattanooga, Tenn. This is the company’s third location, as it also has offices in its corporate headquarters in Austin, Texas, and Chicago, Ill.

Arrive officials said this new Chattanooga office was established in order for the company to accommodate its strong growth, as well as to leverage the significant freight market in Chattanooga.

The company has experienced major growth going back to its inception in 2014, going from $30.5 million in 2015 to $58.9 million in 2016 to $143.4 million in 2018. Company officials said that Arrive expects to have 2018 revenues topping $360 million.

“Opening our third office in Chattanooga is an exciting accomplishment for us,” said Matt Pyatt, CEO and co-founder of Arrive Logistics, in a statement. “Having an office in the heart of the Freight Alley is a huge step for the expansion of Arrive Logistics and will provide vast growth opportunities for us and our customers.”

Arrive initially started out as a freight management company, with its initial investors coming from Nutrabolt Corp., a large distributor of health supplements in the United States.  And when Arrive began operations, it managed all of Nutrabolt’s $5 million annual freight spend at that time.

“We started in freight management and that allowed us to get going with a lot of carriers,” Pyatt told LM in an interview. “At that time, in 2014, the market was tight and carriers were getting a lot of revenue per load. We were able to get set up on kind of a dedicated basis, and that was kind of our differentiator from a traditional brokerage, and we had guaranteed freight from day one, which allowed us to cover our operating expenses in the business so we were not burning a lot of cash.”

From those beginnings, Arrive has seen steady growth, going from ten people in 2014 to more than 600 employees today, he said.

“We have done a good job of attracting talent from all over the industry, and we are really focusing on identifying people straight out of college and people looking for a second career,” explained Pyatt. “When we first got started, we focused on people with two-to-seven years of experience and that allowed us to scale up quickly, as they were able to get on the phones and hit the ground running and deal with the business and the carriers. The hardest part about scaling up so fast is you need to be able to train people effectively.”

When asked what influenced Arrive to expand into Chattanooga, Pyatt noted how there are several smaller brokers located there, with several of them coming from Access America, which was sold to Coyote Logistics in 2014.

And since then, he said, there have been roughly 20-plus companies that have spun out of Access America that have become small brokerages.

“That gave us the opportunity to secure some really strong leadership, and we thought Chattanooga was a really great market, because there are a lot of experienced individuals, as well as a great recruiting ground for colleges, and people like living in that part of the country, too. The real driving reason was that Access America was a company that was able to do heavy haul, over dimensional, and flatbed, areas in which we have previously struggled. They were also strong in power-only. Those are four modes we were able to beef up with Arrive, and the talent we were able to bring in allowed us to expand into those verticals. With consolidation in the market, you need to do everything and everything well if you want to continue to scale as a broker partner to all these customers.”  

By the end of 2018, Pyatt said he expects Arrive’s Chattanooga office to have around 25 employees, with a goal of 75 employees by the end of 2019.

As for customer benefits with this new office, Pyatt said that the flatbed market tends to be one in which it can be challenging for brokers to be successful in, as it is highly fragmented and can be very owner-operator-centric.

“The cradle-to-grave model has been the most successful,” he said. “If you look at a lot of the other brokers, they have a flatbed division that can be really hard to scale. We can manage relationships with all the carriers and find freight for them and move them around the country, and we want to create a brokerage that does really well in the flatbed market. That is going to be our biggest value-add, as we are looking to get into new commodities we were not shipping, whether it is construction, the steel and metals sectors, and others. Those are things we want to get into to, and we are trying to do it be being a broker that is able to handle the scale and volume that shippers require.” 

About the Author

Jeff Berman, Group News Editor
Jeff Berman is Group News Editor for Logistics Management, Modern Materials Handling, and Supply Chain Management Review. Jeff works and lives in Cape Elizabeth, Maine, where he covers all aspects of the supply chain, logistics, freight transportation, and materials handling sectors on a daily basis. Contact Jeff Berman

Subscribe to Logistics Management Magazine!

Subscribe today. It's FREE!
Get timely insider information that you can use to better manage your entire logistics operation.
Start your FREE subscription today!

Latest Whitepaper
Travel Time Forecast Infographic
Combining traffic speed insight with highly localized weather forecast data to help more accurately predict travel time.
Download Today!
From the November 2018 Logistics Management Magazine
If I were to share a single observation from this year’s CSCMP conference, it would be this: Nearly every conversation I had in Nashville touched on the motor carrier capacity crisis.
Land O’Lakes lock in Texas-based capacity
How will the tariff war with China affect U.S. container ports?
View More From this Issue
Subscribe to Our Email Newsletter
Sign up today to receive our FREE, weekly email newsletter!
Latest Webcast
The Future of Multi-Carrier Shipping Systems (Beyond the Shipping Label)
How confident are you that the shipping solution you have in place today will meet emerging delivery and customer service trends over the next five years? In this webinar transportation technology expert Ken Fleming, COO of Logistyx Technologies, discusses the key trends shaping supply chain delivery today and how they’re influencing shipping system requirements.
Register Today!
The Logistics News that Shaped 2018
Every year at this time, group news editor Jeff Berman combs through the mountain of news that was...
Land O’Lakes lock in Texas-based capacity
Faced with the challenge of securing capacity in specific lanes, the iconic company broke with...

8th Annual Rail/Intermodal Roundtable: Work in progress
Volumes are strong and steady, service is improving, yet our panel of the nation’s foremost rail...
Transportation Best Practices and Trends: Frios’ cool solution for a hot seller
Gourmet ice pop maker adopts collaborative cold chain solution to keep profits from melting away due...