Quest for Quality 2022: Ocean Carriers

Ocean freight carrier service stars on the high seas.


As our global correspondent Karen Thuermer reported last month as part of our comprehensive State of Logistics Report, it appears that stormy conditions will prevail for the global ocean freight market given the continued shortage of shipping services and containers combined with congested ports.

“Ocean carriers seem be dealing with an ongoing ripple effect,” says Thuermer. “And a major catalyst was the Shanghai lockdown that started in mid-March, which resulted in cancelled sailings by all alliances. Now with Shanghai opening again, West Coast seaports continue to brace themselves for a massive cargo surge.”

In fact, London-based Transport Intelligence (Ti) recently told Thuermer that these factors, along with current economic trends, will continue to affect rates, producing potentially violent swings. “Rising inflation and the ratcheting up of interest rates have already begun to suppress demand on head-haul routes into Europe and North America,” Ti states. However, it could be expected that at least some upward pressure on rates will dissipate as consumer demand drops.”

According to Thuermer, while there’s no single solution, analysts suggest that shippers enhance their communication with ocean carriers, particularly by providing good forecasts of their shipment volumes and booking early so that planning of capacity and operations is improved. “The good news is many see the ocean sector in a state of transition from a major undersupply of capacity toward one that’s more balanced between supply and demand.”

According to Logistics Management readers, the 10 ocean carriers winning Quest for Quality gold this year have done a remarkable job of managing some of the choppiest waters they’ve ever had to navigate. Pulling into port with the top weighted overall score is Pasha Hawaii with an impressive 56.92, one of the higher overall scores in this year’s survey.

In fact, Pasha Hawaii put up top marks across all of the attribute categories on its way to this score. Sealand, a Maersk company, scored an equally impressive 53.20 overall weighted score in an always-competitive category that boasts solid scores across the board.

Ocean Carriers (Bold indicates leader in attribute category)

  On-time
per­for­mance
Value Infor­mation
tech­nology
Customer
service
Equip­ment &
opera­tions
Weighted
score
Pasha Hawaii 13.35 11.29 9.92 12.10 10.26 56.92
Sealand, a Maersk company 12.83 10.75 8.51 10.95 10.17 53.20
Hamburg-Sud 12.32 9.38 8.93 7.65 9.24 47.53
Matson 10.78 7.74 9.07 9.26 10.17 47.02
Evergreen Line 10.40 9.75 8.10 9.02 9.22 46.48
Hapag-Lloyd 10.13 8.60 8.82 8.79 9.29 45.62
APL 11.34 9.03 7.94 8.89 7.82 45.02
Seaboard Marine 10.56 8.60 7.56 9.26 8.60 44.58
HMM Co Ltd. (Hyundai Merchant Marine) 11.09 9.68 7.56 8.42 7.82 44.56
CSVA 10.56 8.60 7.56 8.42 9.12 44.26
AVERAGE 10.34 8.83 8.07 8.38 8.59 44.21

Source: Logistics Management, Peerless Research Group (PRG)
 


Article Topics

Magazine Archive
Transportation
Ocean Freight
Ocean Carriers
Ocean Freight
Quest for Quality
Transportation
   All topics

Ocean Freight News & Resources

Descartes March Global Shipping Report highlights ongoing steady volume momentum
U.S.-bound import growth track remains promising, notes Port Tracker report
Nimble shippers coping with Baltimore port closing by shifting plans
Q&A: Port of Oakland Maritime Director Bryan Brandes
Signs of progress are being made towards moving cargo in and out of Baltimore
Industry experts weigh in on Baltimore bridge collapse and subsequent supply chain implications
Expensive, lengthy delays expected before Port of Baltimore can re-open to vessels following Key Bridge collapse
More Ocean Freight

Latest in Logistics

Shipment and expenditure decreases trend down, notes Cass Freight Index
March trucking tonnage trends down, reports ATA
FTR Shippers Conditions Index enters negative territory
DAT March Truckload Volume Index sees modest March gains
National diesel average, for week of April 22, is down for the second straight week
UPS reports first quarter earnings decline
LM Podcast Series: Assessing the freight transportation and logistics markets with Tom Nightingale, AFS Logistics
More Logistics

Subscribe to Logistics Management Magazine

Subscribe today!
Not a subscriber? Sign up today!
Subscribe today. It's FREE.
Find out what the world's most innovative companies are doing to improve productivity in their plants and distribution centers.
Start your FREE subscription today.

April 2023 Logistics Management

April 9, 2024 · Our latest Peerless Research Group (PRG) survey reveals current salary trends, career satisfaction rates, and shifting job priorities for individuals working in logistics and supply chain management. Here are all of the findings—and a few surprises.

Latest Resources

Warehouse/DC Automation & Technology: Time to gain a competitive advantage
In our latest Special Digital Issue, Logistics Management has curated several feature stories that neatly encapsulate the rise of the automated systems and related technologies that are revolutionizing how warehouse and DC operations work.
The Ultimate WMS Checklist: Find the Perfect Fit
Reverse Logistics: Best Practices for Efficient Distribution Center Returns
More resources

Latest Resources

2024 Transportation Rate Outlook: More of the same?
2024 Transportation Rate Outlook: More of the same?
Get ahead of the game with our panel of analysts, discussing freight transportation rates and capacity fluctuations for the coming year. Join...
Bypassing the Bottleneck: Solutions for Avoiding Freight Congestion at the U.S.-Mexico Border
Bypassing the Bottleneck: Solutions for Avoiding Freight Congestion at the U.S.-Mexico Border
Find out how you can navigate this congestion more effectively with new strategies that can help your business avoid delays, optimize operations,...

Driving ROI with Better Routing, Scheduling and Fleet Management
Driving ROI with Better Routing, Scheduling and Fleet Management
Improve efficiency and drive ROI with better vehicle routing, scheduling and fleet management solutions. Download our report to find out how.
Your Road Guide to Worry-Free Shipping Between the U.S. and Canada
Your Road Guide to Worry-Free Shipping Between the U.S. and Canada
Get expert guidance and best practices to help you navigate the cross-border shipping process with ease. Download our free white paper today!
Warehouse/DC Automation & Technology: It’s “go time” for investment
Warehouse/DC Automation & Technology: It’s “go time” for investment
In our latest Special Digital Issue, Logistics Management has curated several feature stories that neatly encapsulate the rise of automated systems and...