The story for the 2015 market for supply chain management (SCM) software, maintenance and services is a tale of two currencies, according to Chad Eschinger, vice president at the research firm Gartner.
Measured in current currency—that is a comparison of results based on currency values for 2014 and 2015—the market grew by about 2.8% to $10.145 billion. That total includes applications for supply chain execution (SCE) (+3.4%), supply chain planning (SCP) (+3%) and, for the third year in a row, procurement software (+1.9%), which is increasingly integrated with supply chain management. Growth is growth in a tough economy, but 2.8% is not much more than last year’s yield on a 10-year treasury note.
If you look at the market in constant currency, you get a different story, according to Eschinger. Now, that $10.145 billion translates into an 11% gain, or the equivalent of a pretty good growth stock. Individually, SCE grew by 11%, SCP grew by 11.3% and procurement grew by 10.8%. “As you can see, there was ample demand for supply chain software,” he adds. “But currency values created a 7% headwind, even for leaders like SAP and Oracle.”
Looking forward, Gartner is predicting a compound annual growth rate (CAGR) in constant currency for supply chain management software—including procurement—of 9.5% for the next five years, reaching $16.283 billion in 2020.
“The drivers behind that growth are familiar as organizations try to gain visibility both internally and externally,” Eschinger says. That said, analytics is driving more software-related projects as is network redesigns, sales and operations planning (S&OP), and integrated business planning initiatives.
“We are seeing providers like SAP launch initiatives to incorporate information from customer relationship management (CRM) systems, financial systems and other functions besides supply chain into the S&OP process to get a fuller view on the dashboard of what’s going on in the organization,” Eschinger adds. What’s more, there is a refresh cycle going on, as companies replace aging systems to gain new functionality.
Last, but not least, the challenges wrought by the globalization of business are having an impact on the overall supply chain management space. Smaller vendors, for instance, are struggling with expansion into new regions where their clients are staking out territory and want support. That is compounded in regions like mainland Europe and Brazil, where there are country-specific markets and suppliers. Cloud providers are also contending with privacy issues.
Inside the numbers
Market leaders in the broad category of supply chain management continued to capture the lion’s share of the market in 2015, with the Top 5 providers once again accounting for nearly 49% of the total market.
The individual market segments also posted impressive gains. For instance, supply chain execution systems, which includes warehouse management systems (WMS) and transportation management systems (TMS), topped $3.155 billion, with nearly 46% of revenues going to the top five providers. Meanwhile, the market for supply chain planning systems rose to $3.785 billion, with the top five companies accounting for nearly 59% of the list’s total revenues.
The same top five market leaders have dominated the list since at least 2012, with SAP ($2.671 billion), Oracle ($1.449 billion), JDA ($468 million), Manhattan Associates ($209 million) and Epicor ($162 million) leading the pack. Collectively, those five companies have added nearly $1.1 billion in SCM revenues since 2012. Only Epicor showed a year-over-year decline of about $1.4 million, with $162.1 million, down from $163.5 million in 2014.
From there, it’s a tightly packed bunch. Less than $100 million separates fifth-place finisher Descartes Systems Group ($147 million) from GEP, one of the procurement leaders and No. 20 on the list with $55 million.
SCM: When the first list was created in 2002, procurement software was hardly a blip on the radar screen. Things have changed as companies increasingly push to automate procurement processes, everything from managing direct and indirect spend to the procure-to-pay process.
“Some of the highest-flying software providers, like Coupa (No. 17 on the list with $67 million in revenue) are in the procurement space,” says Eschinger. One reason is that CFOs are paying attention to procurement as companies get leaner and grapple with thinner margins. Another is the recognition that how a company’s supply base performs can be crucial to how a company is perceived. “If you have one supplier that botches everything, it’s your reputation that gets hit,” says Eschinger.
Traditional ERP players are now facing competition from cloud providers, which is getting a serious look from users and best-in-class providers are outpacing traditional suite providers like SAP, Oracle, Epicor and Infor. “SAP and Oracle are pivoting to launch new cloud-based products,” says Eschinger. “Meanwhile, companies like NetSuite have already caught the wind and are growing by 30% to 40% year over year.”
SCP: The last year in supply chain planning was a mixed bag. Software providers who focused on S&OP, such as Steelwedge and Kinaxis, delivered 20% growth. Slimstock, known for its inventory optimization and S&OP solutions, posted growth of nearly 30%. Meanwhile, traditional planning providers “just plugged along,” says Eschinger.
Gartner is also keeping an eye on Manhattan Associates and JDA, two leaders with a foot in the SCP and SCE spaces. While both are still driven primarily by their WMS businesses, Eschinger says they are benefiting from their abilities to provide a supply chain software platform that brings together WMS, transportation and planning, especially in the hot retail market.
What to watch in WMS
In the supply chain execution space, Gartner vice president Dwight Klappich notes several important trends, some of which will be familiar to readers of last year’s list, starting with the WMS space.
• Cloud gains ground
According to Klappich, WMS in the cloud is ready to ramp up. “Three or four years ago, cloud WMS wasn’t really an option,” Klappich says. “Today there is a lot of interest.”Klappich cites three numbers to make his point: The cloud has only 5% market penetration, yet Gartner research indicates that 25% of companies will favor the cloud in their next go around and 50% say they would consider it, but they’re just not looking now. Three key developments have led to interest: One is that performance is no longer an issue and WMS providers have adequately addressed security concerns.
More importantly, customers recognize there is a significant upfront cost advantage to a cloud WMS. As cloud proliferates, Klappich says two models are emerging: Large companies want a dedicated cloud and a single instance of the application just for them, which allows them to customize the solution for their needs. Small- to mid-sized companies are going with a multi-tenant model where a single instance of the software is used by multiple customers.
• WMS goes international
On the day we spoke, Klappich was scheduled to take two calls with end users from Asia, highlighting the growing interest in WMS in other parts of the globe. “Most revenue is still coming from North America but eventually, we’ll run out of warehouses without a WMS,” says Klappich. “Now, as we’re coming out of the downturn, there are vast numbers of manual warehouses in Europe and Asia that are still operating like we operated in the 1980s. They want to look at best practices and a WMS is a first step into automation.”
Those facilities may not be ready to jump into the deep end of the pool, he adds, but basic WMS applications like those from the ERP players can deliver gains. Klappich also notes that cloud providers like Logfire have done particularly well in regions such as Latin America.
• Automation is here
In the last few years, there has been a marked increase in the amount of automation in warehouses and distribution centers. That has opened the market for warehouse execution systems, or WES, to control processes that once may have been managed by a WMS.
• Distributed order management
The market forces driving the push for automation, such as multi-channel retail order fulfillment and that eternal quest for visibility, are driving the adoption of distributed order management (DOM). Sitting between ERP and SCE systems, DOM provides visibility into the orders that need to be filled as well as the location of available inventory and transportation resources. That allows it to orchestrate order fulfillment processes based on rules.
“DOM is especially useful in organizations that have multiple ERP systems and want to present one face to the customer,” Klappich says. “It’s also being adopted by manufacturers selling through distributors.” Klappich sees further opportunities in industries like health care. “I’ve seen sales people in the medical device industry spend hours on the phone looking for a part that’s needed in an emergency,” he says. “Wouldn’t it be nice if they had all the hospitals and warehouses in their system plugged in so they had visibility and could send a courier to the nearest available location to pick up the part?”
What to watch in TMS
In the TMS space, Klappich is following several trends:
• Serving the mid-market
The most important development in TMS has been the growth of solutions for the mid-sized shipper. “TMS has historically focused on large shippers who spend more than $100 million a year on freight,” Klappich says. “The Oracles, JDAs, Manhattans and SAPs of the world have broad offerings with powerful optimization engines for that market. But mid-sized shippers don’t need all that power and they’re not going to exploit that optimization if they’re only sending five trucks a day out of their DC.” Klappich says that TMS providers like MercuryGate, Cloud Logistics and Kewill are going to market with solutions that are easy to get up and running and easy to use, many of which are cloud based.
• Going global
As with the broad category of supply chain management, TMS is going global, for the same reasons driving the global expansion of WMS.
• It’s all about the network
TMS is tapping into the power of networks of transportation providers. In the past, Klappich says, networks tended to be application specific. “You might have a great network, but a poor TMS system or a great application, but no network,” he says. “Today, the leading TMS providers are building interfaces into multiple networks of transportation providers for rail, trucking and international ocean. They’re removing that barrier for the client.”