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2012 Supply Chain Software Users Survey

By Bridget McCrea, Contributing Editor
May 01, 2012


Any action in the cloud?
The “cloud” and Software as a Service (SaaS) may be hot topics right now across many different software sectors, but they remains a blip on the horizon for many logistics professionals. Just 8 percent of respondents say that they’re using SaaS while 30 percent are evaluating such delivery methods. Twenty-two percent say SaaS is not an option for their firms, with issues like security and privacy concerns, system reliability and system performance, and data integrity and a lack of control cited as the biggest deterrents.

Of those firms that will be investing in supply chain software in 2012, 21 percent say SaaS is indeed an option. Gonzalez take a “glass half-full” approach to the SaaS-related survey findings, noting that 8 percent (adoption rate) plus 30 percent (currently evaluating) equals 38 percent—much higher than the 22 percent of shippers who say SaaS is not an option.

“Clearly SaaS is an area that more companies are considering as a deployment model,” says Gonzalez, who remembers just six or seven years ago when SaaS was on very few radar screens. “That’s a positive sign,” he adds.

As we get further into 2012, and as the national economy continues down the slow path to recovery, exactly how the supply chain software sector fares this year remains to be seen.

However, this year’s software users survey indicates a leveling off of interest in most of the sector’s modules, but also indicates a higher overall investment by those firms that are buying new or upgrading. Regardless of the fine points within the results, the overall market appears to be progressing on a slow-and-steady growth path that isn’t expected to let up anytime soon.

About the Author

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Bridget McCrea
Contributing Editor

Bridget McCrea is a Contributing Editor for Logistics Management based in Clearwater, Fla. She has covered the transportation and supply chain space since 1996, and has covered all aspects of the industry for Logistics Management and Supply Chain Management Review. She can be reached at .(JavaScript must be enabled to view this email address).


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